Modern Security for the Future of Banking
ITMs offer unmatched convenience for customers—but they also introduce new risks. Cook Solutions Group helps financial institutions and retailers stay ahead of threats with purpose-built ITM security strategies, remote support, and compliance-focused best practices. From encrypted video to real-time diagnostics, we make ITM security simple, scalable, and smart.
Some of the Benefits of CSG ITM Security Services
- Mitigate Risk with Proactive Monitoring
Identify potential threats and resolve issues before they disrupt service or compromise security. - Stay Compliant Without the Complexity
From ADA to PCI, our solutions help you meet evolving regulatory requirements with ease. - Reduce Downtime, Maximize Trust
Our managed services and real-time alerts keep your ITMs operational—and your users satisfied.
How We Secure Your ITM Environment
RemoteView ITM Monitoring
Real-time health diagnostics, system alerts, and service automation through our proprietary RemoteView® platform.
PikoVIDEO + ITM Integration
Our Piko Unified Security Platform connects ITMs with encrypted video surveillance and analytics, capturing every customer interaction with clarity.
Hard Drive Encryption & Application Control
Ensure data security and prevent malware with enterprise-grade encryption and application whitelisting—all managed remotely.
ATM/ITM Alarm Integration
Tie your ITM into existing alarm and access control systems with video-verified alerts for faster law enforcement coordination.
Cyber Threat Detection & Patch Management
Stop digital threats in their tracks. We deploy security patches and system updates automatically across your ITM fleet.
Fraud Analytics & Case Management
Identify patterns, build cases, and track outcomes through the Cook Command Center—streamlining incident response.
CSG Hosted ITM Servers
We take the cost, stress, and management of the audio, video, and application servers off of your hands.
Ready to Secure Your ITMs End-to-End?
Let’s align your ITM strategy with RemoteView®, PikoVIDEO, and layered cybersecurity controls—all managed by CSG.
Talk to an ITM Security Expert
Why Choose CSG for ITM Security?
We Don’t Just Service ITMs—We Protect Them.
At Cook Solutions Group, security is baked into every part of our ITM strategy. Our integrated approach brings together hardware, software, service, and support—all designed to secure your assets, streamline operations, and protect your customers.
What sets us apart?
- 20+ years in financial and security tech
- Trusted by 1,000+ financial institutions nationwide
- RemoteView® and Piko Unified Security platforms
- Coast-to-coast tech network and remote coverage
- Ongoing audits and compliance tracking
Think ITM Security. Think CSG First.
What to Expect When Partnering with CSG
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Discovery & Security Review
We assess your existing ITM environment and identify potential security gaps.
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System Integration
Our team connects your ITMs to surveillance, alarms, & monitoring.
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Live Monitoring & Maintenance
With 24/7 diagnostics and alerts, CSG handles issues proactively—often before you know they exist.
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Long-Term Optimization
You’ll receive performance reports and compliance reviews when you need them.
