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Important Notice: Ongoing Kaseya Ransomware Incident Update
‍Follow this Incident Response site here for all the latest communication from CSG.

‍On Friday, July 2nd, one of CSG’s technology partners Kaseya, had a small amount of its VSA systems fall victim to a sophisticated cyber attack. CSG uses Kaseya for some of its RemoteView Managed Services. Below outlines the extreme measures that CSG took to protect CSG & our customers. CSG followed our internal controls & processes outlined in our annual SOC 2 type 2 report and disabled some RemoteView services out of an abundance of caution until further notice. CSG’s cyber security & forensics partner has been working with CSG every step of the way.

‍By: Levi Daily, CTO

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