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All relay services have been restored as of 13:15 and remain stable. This incident is now resolved, additional monitoring will remain in effect until 17:00 today.
There is still an interruption on the dp-la-2.vmsproxy.com relay but all others have been resolved. No reported connection issues. Our engineers are currently investigating. Next update at 13:00.
All affected systems have been moved to active relays. There is still an interruption on the dp-la-2.vmsproxy.com relay but all others have been resolved. Next update at 12:00.
We are aware of a service interruption with the Piko Relay, including dp-la-2.vmsproxy.com, relay-la.vmsproxy.com and relay.vmsproxy.com. The interruption appears to be impacting west coast locations only. While the Piko cloud has automatically shifted traffic to other relays, some systems continue to be affected. The NOC team is working to manually shift any impacted systems to working relays. All systems are recording locally and our support team can still access footage as needed. Only remote connections are currently impacted.