At Cook Solutions Group (CSG), service isn’t just something we offer — it’s who we are. Guided by our motto, We Make It Happen, our mission is to help customers increase revenue, reduce operational costs, and improve the overall consumer experience.
Founded in 2002, CSG has grown every year in both employee headcount and revenue by staying focused on what matters most: people, reliability, and results. We operate at the intersection of technology and human expertise, delivering smarter security through a centralized Network Operations Center (NOC), a 12-state technician footprint, and a national VAR partner network.
Our ability to attract and retain top talent — reinforced by multiple Top 100 Companies to Work For awards — enables us to deliver consistent, high-quality service with a true “We Make It Happen” mindset.
CSG provides a comprehensive portfolio of security and operational technology solutions, including alarm, video, access control, ATM/ITM, TCR, middleware, drive-ups, safes, and fully managed and professional services. These solutions can be bundled and centrally managed through Cook Command Center, our secure web platform that offers real-time visibility anytime, anywhere, on any device.
Today, CSG supports organizations across the United States — including Alaska and Hawaii — delivering proactive security service, banking solutions & national coverage to meet our customers' needs.
At our CORE, We Make It Happen by protecting our valued customers through best-in-class innovative technologies and exceptional service. We combine our industry-leading solutions with our investment in talented & dedicated employees to partner with our customers to achieve their technology and security objectives.
To share and expand innovative technology & security solutions.
Brian Cook founds CSG. Operating under the name Cook Security Group, this earlier version of CSG focused on physical and electronic security.
We expand our services to include selling and servicing ATMs in a larger, multi-state footprint.
We launched the Cook Community Builders Program.
CSG develops RemoteView, a service designed to increase their ability to service and monitor ATM and video survelilance products.
We step up our game by adding an annual SOC 2 Type Audit.
CSG adds Interactive Teller (ITM) to its solutions suite.
CSG builds new state of the art Headquarters and Technology Center.
Piko VMS is born, the future of surveillance.
CSG expands to 11 western states and National VAR network.
CSG become Cook Solutions Group a company dedicated to problem-solving and customer service in the technology space. Same company, same team, new brand.
The boundaries within which CSG will operate in pursuit of our vision. Values in which CSG will never compromise and is willing to pay a price to uphold. Clear behavioral terms:
We develop relationships that make a positive difference in our customers’ lives and exceed their expectations.
We work together company wide to exceed the needs of our customers and to help each other.
We uphold the highest standards of integrity in all of our actions.
We innovate and adapt well to change.
We value and recognize the contribution of volunteers within our communities.
Cook Solutions Group is also known as Cook Security GroupTM
