TCR | Cash Management
RemoteView TCR / Cash Management
Cook Solutions Group developed the RemoteView product line to utilize technology to remotely deliver support to the TCR / Cash Management industry. RemoteView TCR / Cash Management product line has been developed into multiple modules to support all departments interfacing with the machines.
- Diagnostics: Remote Resolution
- Maximize uptime
- Cash Management reporting to maximize cash supply and replenishment
- Security+: Secure your TCR
- Windows Patch Management: Keep TCRs Updated
- Hard Drive Encryption: Lockdown your hard drive to prevent unauthorized access
- Remote reporting for preventive maintenance
Diagnostic Features
Monitor, manage and maintain your ATMs/ITMs. Reduce service calls with remote troubleshooting and expedited resolution. Includes remotely identifying the problem and repair of basic software issues for increased uptime.
- Hardware and software diagnostics
- Remote reboots
- Pull logs and tallies
- Includes dedicated & certified RemoteView Specialists
- If RemoteView Specialist are unable to fix, a technician is dispatched with detailed diagnostic information for faster repair and a first time fix
Security+ Features
Protect your devices with trusted Application Control to prevent malicious attacks.
- Zero-day protection against malicious attacks
- Security logs are available upon request
- Centralized policy management
- Windows firewall management
- Password management
Patch Management Features
Maintain compliance and keep your ATMs/ITMs secure with up to date Microsoft software patches.
- Preferred updating scheduling
- Patch status reports provided, ready for auditors
- Automated patch installation
Contact us.
Address:
Portland (National Headquarters and Support Center) 9225 NE Cascades Parkway, Portland, OR 97220
Phone Number:
Our home office and headquarters office is open:
Monday – Friday 8 AM – 5 PM
Network Operations Center Service hours are:
7 Days a Week 5 AM - 10 PM PST