Why Rize Credit Union Trusts Cook Solutions Group | Jennifer Oliver
Jennifer discusses the importance of finding partners who grow with you
In this conversation, Jennifer Oliver, President/CEO of Rize Credit Union, shares how her partnership with Cook Solutions Group (CSG) has evolved into a long-term, trust-based relationship focused on growth, transparency, and shared mission.
Jennifer discusses the importance of finding partners who grow with you — partners who understand the unique challenges of credit unions and support both operational strategy and member experience.
For Rize Credit Union, CSG is not just a service provider — they are a strategic ally who shows up with clarity, responsiveness, and commitment.
In this video, Jennifer talks about:
- What she looks for in a true strategic partner
- Why transparency and accountability matter in vendor relationships
- How CSG’s project management + communication approach removes friction
- The value of working with a team that understands credit union culture
- Why aligned values drive better outcomes for both teams and members
“We needed a partner that could grow with us — not just today, but into the future. That’s why Cook Solutions Group has been the right fit.”