ATMs and ITMs

ATMs and ITMs

Why Cook:

With a background in banking security and surveillance that goes back two decades, Cook is ready to be your trusted partner in the ATM and ITM space.

Talk to a CSG representative about how our ITM systems can increase your reach and hours while protecting your bottom line.

What We Do:

Traditional ATM | ITM Service:

  • 1st Line ATM | ITM Service
  • 2nd Line | ATM | ITM Hardware Service
  • Rigging | Installation
  • Kiosks | Wraps | Surrounds
  • Quarterly ATM | ITM Cleaning
  • ATM | ITM Supply Management
  • Software Maintenance
  • Authorized Diebold Parts & Service Provider
  • Other Brands Serviced: Wincor, Fujitsu, Diebold, Triton, Tidel and more
  • Remote Managed Services


We install new ATMs and ITMs.


Having your ATMs or ITMs installed and serviced by Cook Solutions Groups means having a dedicated support team at your service, ensuring all points can be monitored and remotely maintained.


After your installation, we can take care of the management of your access control systems using RemoteView ATM | ITM.

Why an Interactive Teller Machine?

  • Easily expand branch footprint
  • Differentiate from competition
  • Extend teller hours
  • Lower transactions costs
  • Reduce transaction times
  • Improve customer satisfaction in drive-up’s
  • ITMs help you shift your branch focus from transactional, to sales and advisory to drive profitable growth
  • Increase revenue, lower operational costs

ATM / ITM Managed & Professional Services:

RemoteView ATM / ITM Managed Services:

  • Diagnostics: Remote Resolution
  • Hard Drive Backup: Nightly backups
  • Windows Patch Management: Keep Machines Updated
  • Security+: Secure your ATM
  • Electronic Journals & Analytics: Access EJs Online
  • Marketing Screens: Push AD Campaigns
  • Connect | Internet: Managed Wireless Connectivity
  • Hard Drive Encryption: Lock down your hard drive to prevent unauthorized access

Professional Services:

  • ITM Service Host
  • Consulting
  • Training
  • Application Development

Who We Work With:

Partners We Resell: NCR, Hyosung

Brands We Service: NCR, Hyosung, Diebold, Wincor

Contact us.

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Portland (National Headquarters and Support Center) 9225 NE Cascades Parkway, Portland, OR 97220

Phone Number:

(844) 305-COOK

Our home office and headquarters office is open:

Monday – Friday 8 AM – 5 PM

Network Operations Center Service hours are:

7 Days a Week 5 AM - 10 PM PST