ATMs and ITMs
ATMs and ITMs
Why Cook:
With a background in banking security and surveillance that goes back two decades, Cook is ready to be your trusted partner in the ATM and ITM space.
Talk to a CSG representative about how our ITM systems can increase your reach and hours while protecting your bottom line.
What We Do:
Traditional ATM | ITM Service:
- 1st Line ATM | ITM Service
- 2nd Line | ATM | ITM Hardware Service
- Rigging | Installation
- Kiosks | Wraps | Surrounds
- Quarterly ATM | ITM Cleaning
- ATM | ITM Supply Management
- Software Maintenance
- Authorized Diebold Parts & Service Provider
- Other Brands Serviced: Wincor, Fujitsu, Diebold, Triton, Tidel and more
- Remote Managed Services
Install:
We install new ATMs and ITMs.
Maintain:
Having your ATMs or ITMs installed and serviced by Cook Solutions Groups means having a dedicated support team at your service, ensuring all points can be monitored and remotely maintained.
Manage:
After your installation, we can take care of the management of your access control systems using RemoteView ATM | ITM.
Why an Interactive Teller Machine?
- Easily expand branch footprint
- Differentiate from competition
- Extend teller hours
- Lower transactions costs
- Reduce transaction times
- Improve customer satisfaction in drive-up’s
- ITMs help you shift your branch focus from transactional, to sales and advisory to drive profitable growth
- Increase revenue, lower operational costs
ATM / ITM Managed & Professional Services:
RemoteView ATM / ITM Managed Services:
- Diagnostics: Remote Resolution
- Hard Drive Backup: Nightly backups
- Windows Patch Management: Keep Machines Updated
- Security+: Secure your ATM
- Electronic Journals & Analytics: Access EJs Online
- Marketing Screens: Push AD Campaigns
- Connect | Internet: Managed Wireless Connectivity
- Hard Drive Encryption: Lock down your hard drive to prevent unauthorized access
Professional Services:
- ITM Service Host
- Consulting
- Training
- Application Development
Who We Work With:
Partners We Resell: NCR, Hyosung
Brands We Service: NCR, Hyosung, Diebold, Wincor
Contact us.
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Address:
Portland (National Headquarters and Support Center) 9225 NE Cascades Parkway, Portland, OR 97220
Phone Number:
Our home office and headquarters office is open:
Monday – Friday 8 AM – 5 PM
Network Operations Center Service hours are:
7 Days a Week 5 AM - 10 PM PST