Cook Solutions Group provides all-encompassing cloud services for your ATM | ITM environment. FI’s save significant cost when starting ATM | ITM’s in addition to nuances associated with monitoring and maintaining the ATM | ITM environment. Cook’s Professional Services team is efficient in meeting timelines and delivering affordable value.
Our team of professionals will provide customized training and support to help your institution achieve its goals.
The CSG Professional Services team is more than just a team of experts who special- ize in implementing IT solutions. We're committed to revolutionizing the way compa- nies approach Professional Services projects. Our approach is centered on showing our clients that we care by going above and beyond the call of duty.
This commitment is reflected in our work across a wide range of projects, including ITM Implementations, Hosted Server Migrations/Upgrades, Activate Enterprise Branding Pack- ages, along with implementations of the industries only cloud-based check imaging solution, Conveyance.
We pride ourselves on our responsiveness and willingness to tackle complex proj- ects that other service providers may shy away from. Whether it's providing esca- lated support for the NOC or testing new NCR software and products, we approach each project with a sense of dedication and enthusiasm that sets us apart. Our team is constantly pushing the boundaries of what's possible, helping to drive innovation and transform the way companies approach IT solutions.
Our highly skilled and knowledgeable staff provides our customers with the highest level of privacy and control, alleviating the stress of purchasing, configuring, and maintaining the server hardware locally.
RemoteView product line helps utilize technology to remotely deliver support to the FI industry.
Conveyance is a check deposit automation solution. Conveyance receives and processes check deposit files from ATMs, ITMs, and ITM Servers (in the form of XML and TIF).
On a scheduled basis, Conveyance generates a consolidated settlement file (X9.37) which includes the contents from all of the received check files. The completed settlement file is then sent to a destination of the customer's choice (via SFTP, FTPS, or other). Conveyance also has the ability to generate virtual credit offset items within the settlement file, on a highly configurable basis to meet a wide variety of customer needs, facilitating generation of a fully balanced settlement file.
Partner with a knowledgeable professional staff member to design and implement a customized solution for your need/project.
Have a feature idea? A problem we can solve? Contact us
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Does Conveyance support 3rd party plugins?
Portland (National Headquarters and Support Center) 9225 NE Cascades Parkway, Portland, OR 97220
Monday – Friday 8 AM – 5 PM PST
Monday – Sunday 5 AM – 10 PM PST