Best security solutions in Nevada

The best security solutions in Nevada. Our Nevada team and technicians cover the 110,577 square miles of deserts, mountains, and sprawling cities in the region. The Nevada territory is managed and covered by our Northern California (CAN) team.

The California-Nevada center was formed in late 2007 as Cook Solutions Group expanded its operations to California with a small office in Sacramento. As the center continued to grow, the office was moved to Benicia, California in 2013 to better support business in a large territory that includes the Bay Area and Sacramento, and extends from Bakersfield and Santa Maria to the South, Red Bluff and Mendocino to the North, as well as the entire state of Nevada including Reno, Las Vegas, and Elko.

Over the past several years the CAN team has experienced steady growth and now consists of 47 total employees including 35 service and install technicians (and counting!). CAN’s bread and butter has always been rooted in financial institutions, ranging from major FI’s to Community Banks and Credit Unions. With a footprint that includes Silicon Valley, the team expanded to provide the same great CSG service to commercial and data center customers.

Having outgrown yet another office, the center moved into a brand new facility in Fairfield, California in July of 2020 that includes a sizeable warehouse with plenty of room to receive and pre-stage new ATMs and TCRs for its FI partners.

The CAN team, like the rest of Cook Security Group, takes pride in providing customers with the latest and greatest technology while never losing sight of what sets us apart from the competition, our great customer service. With a talented team of techs with expertise in everything from alarms, access control, and ATMs, ITMs, TCRs to CCTV, locks, vaults, and more… there is no one out there who CAN do it better.

We provide first-line (FLM) and second-line (SLM) ATM maintenance and a full suite of managed services.

ATM maintenance is divided into two main categories: First-Line Maintenance (FLM) and Second-Line Maintenance (SLM).

First-Line Maintenance (FLM):

• Entails regular duties such as refilling cash, paper, and managing simple service interruptions like bill and paper blockages.
• Concentrates on routine maintenance to guarantee seamless, daily functioning of ATMs.
• Often performed by on-site staff or technicians and includes basic troubleshooting.

Second-Line Maintenance (SLM):

• Necessitates high-level assistance from skilled technicians or tech support groups.
• Entails complicated fixes and might involve software updates and handling more complex technical problems.
• Usually carried out by expert service professionals.

We provide Video Cameras, CCTV and Video Surveillance.

1. Video Cameras:

• General term referring to any device capturing video footage.
• Can be standalone devices or integrated into various systems.

1. CCTV (Closed-Circuit Television):

• A subset of video cameras used for surveillance.
• Typically includes cameras, monitors, and a recording system.
• Commonly used for security and monitoring purposes.

1. Video Surveillance:

• Encompasses the broader system of monitoring using video technology.
• Includes various components such as cameras, recorders, and monitoring stations.
• Involves the continuous or periodic observation of an area.

These terms are interconnected, with video cameras being a broader category, CCTV being a specific type within that category, and video surveillance representing the comprehensive system for monitoring and recording.

Reach out for video surveillance, cameras, alarm, access control, ATM, ITM, TCR, check imaging, managed services, professional services, server hosting, safes, lock work and more!‍