How can I protect my ATM and ITM machines from cyber threats?

CSG protects ATM and ITM machines through a layered security approach: Windows security patching keeps software vulnerabilities closed, hard drive encryption protects stored data if a device is physically compromised, and RemoteView Managed Services provides continuous remote monitoring to detect anomalies before they escalate into incidents.

ATMs and ITMs are networked computing devices running commercial operating systems — which means they face the same categories of cyber threat as any other networked endpoint, but with less frequent security attention and more difficult patching logistics. The layered approach CSG uses addresses the most significant attack vectors: software vulnerabilities through patching, data exposure from physical theft through encryption, and active compromise through remote monitoring.

Beyond these core controls, CSG also recommends network segmentation — placing ATM and ITM devices on isolated network segments that limit their ability to communicate with other systems in the event of a compromise. For institutions subject to PCI DSS requirements, CSG can review current ATM and ITM security configurations against the relevant control requirements and identify gaps. Regular security audits of the fleet, including review of active patch status and encryption configuration, are included in CSG's RemoteView Premier Agreement.