Cook Solutions Group

ATM | ITM Products & Services

We changed the game by putting customer experience first. We obsess over new ways to deliver exceptional experiences. At CSG we believe in taking your complex world and simplifying it. Talk to a CSG representative about how our ITM systems can increase your reach and hours while protecting your bottom line.

Reduce ITM time & costs by 78%, and be fully operational within 6 months with CSG! Watch the video.

Talk to a CSG representative about how our ITM systems can increase your reach and hours while protecting your bottom line.

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Schedule an Intro

Var.

The Cook Solutions Group National Coverage Value Added Reseller (VAR) and Certified Subcontractors network brings the innovative and transformational solutions of Cook Solutions Group to vendors and Financial Institutions across the country. Our Remote View ATM/ITM managed services technology is an easy add on solution for our National Coverage Value Added Reseller's to implement to their ATM, ITM, and video customers.  The core of the Remote View product lines is our Cook Command Center.  Cook Command Center is a secure centralized web interface enabling you to view your equipment anytime, anywhere, on ANY device. View current status and request service for your entire fleet through our dashboard. Maximize uptime, protection, and compliance.  CSG also provides a full line of Professional Services such as ITM server hosting and our own video management system, PIKO Video Surveillance.  

About Our ATM | ITM Products & Services

Install | Maintain | Manage

  • 1st Line ATM | ITM Service
  • 2nd Line ATM | ITM Hardware Service
  • Rigging | Installation
  • Kiosks | Wraps | Surrounds
  • Quarterly ATM | ITM Cleaning
  • ATM | ITM Supply Management
  • Software Maintenance
  • Authorized Diebold Parts & Service Provider
  • Other Brands Serviced: Wincor, Fujitsu, Diebold, Triton, Tidel and more
  • Remote Managed Services

Who We Work With

Partners We Resell:

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Brands We Service:

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Why an Interactive Teller Machine?

  • Easily expand branch footprint
  • Differentiate from competition
  • Extend teller hours
  • Lower transactions costs
  • Reduce transaction times
  • Improve customer satisfaction in drive-up’s
  • ITMs help you shift your branch focus from transactional, to sales and advisory to drive profitable growth
  • Increase revenue, lower operational costs

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Var.

The Cook Solutions Group National Coverage Value Added Reseller (VAR) and Certified Subcontractors network brings the innovative and transformational solutions of Cook Solutions Group to vendors and Financial Institutions across the country. Our Remote View ATM/ITM managed services technology is an easy add on solution for our National Coverage Value Added Reseller's to implement to their ATM, ITM, and video customers.  The core of the Remote View product lines is our Cook Command Center.  Cook Command Center is a secure centralized web interface enabling you to view your equipment anytime, anywhere, on ANY device. View current status and request service for your entire fleet through our dashboard. Maximize uptime, protection, and compliance.  CSG also provides a full line of Professional Services such as ITM server hosting and our own video management system, PIKO Video Surveillance.  

Our Solutions

Why ATM | ITM Managed & Professional Services?

Meet RemoteView. A powerful managed services platform. RemoteView Managed Service delivers the power and convenience of an additional IT department. Powered by the award-winning support of Cook Solutions Group, RemoteView can support your IT and security workload.

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Diagnostic

Reduce service calls with remote troubleshooting for an expedited resolution. Includes remotely identifying the problem and repair of basic software issues for increased uptime.

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Windows Patch Management

Maintain compliance and keep your ATMs | ITMs secure with up to date Microsoft software patches.

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Hard Drive Encryption

Lock down your hard drive with 256-bit encryption to prevent unauthorized access.

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Electronic Journals & Analytics

View and download real-time electronic journal activity and reports which are uploaded automatically.

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Security Plus

Protect your devices with trusted application control to prevent malicious attacks.

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Marketing Screens

Deploy advertisement screens to any and all ATMs | ITMs, automatically at times you choose.

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