Security with Cook Solutions Group
ATM | ITM Skimming Attacks & Deterrents
Overview
There has been a recent uptick in ATM attacks across the United States, particularly in multiple Western states. In many of these attacks, criminals have utilized never before seen ATM skimming devices.
We have reviewed recent case videos and it shows they are installed in seconds, then the attackers come back and have a way to quickly pull data off the skimmers by inserting something connecting to a small port, leaving the skimmer in place. Like any skimming attack, a multi layered approach to protection is always encouraged. Suspicious Activity Notification (SAN) can help both alert and prevent.
In addition to our deterrent and detection solutions, our technicians are trained to search for devices while servicing machines. Best practice is for branch staff to do regular inspections as well. Additional manufacturer products are available as well as visual observations. We can provide suggestions on what to look for on your machines to recognize slight changes that could be caused by criminal attacks.
NEW DEEP INSERT SKIMMING ATM ATTACK: The skimming technique is using a Deep Insert Skimmer in Tamper Resistant DIP Card Readers, but an additional attack step is performed that sabotages the internal workings of the Tamper Resistant DIP Card Reader. After this sabotage is performed, the skimmer can then operate inside the reader. Sabotaged readers show no signs of outward damage to the ATM user. Similarly, because the skimmer is placed inside the reader, these devices are almost impossible to spot by the typical ATM user.
PREVENTION: Cook Solutions Group is the only solution provider in the world that has developed SAN (Suspicious Activity Notification) using AI and integrating video with ATM transactions to identify criminals. Suspicious Activity Notification is a CSG Next Generation application utilizing RemoteView to gather and analyze normal ATM transactions when a person is detected in front of the ATM. If the person is in front of the ATM for a custom amount of time SAN will analyze the ATM transaction and with our IF This Then That methodology we can notify our internal NOC or our customers to review the incident. We have had great success finding and removing Skimmers with our SAN solution.
Recommended ATM | ITM Threat Deterrents
SAN (Suspicious Activity Notification)
Our patent-pending Suspicious Activity Notification provides a vendor agnostic solution with an added defense that gets to the root of today’s threats and any other suspicious activity. Protect against ATM | ITM jackpot-ting, skimming & cash-outs.
Smart Camera Analytics
Loitering, vandalism, and fraudulent activity are detected with camera analytics and algorithms. Real-time notifications with surveillance footage can be sent to evaluate the threat and determine if the ATM should be taken out of service.
Object Detection using Machine Learning
Piko detects objects such as but not limited to people, animals, vehicles, etc. Users have the ability to limit the scope of search via a bound-ing box or using the entire frame for reference.
Fraud Detection Engine
Collect, Detect, and Remediate. Advanced analytics are used to determine if any suspicious transactions are taking place at the ATM. The ATM can be taken out of service automatically to prevent additional transactions.
Case Management
Manage, track and share your surveillance video, police reports, images and other docs pertaining to a case from a centralized web interface.
"Hook n Chain" Identification
Combining vehicle detection, line crossing, and other automated actions provides actionable insights and notifications when the attack happens.
ATM Barriers
ATM Barriers can actually block and protect the ATM from a physical attack.
Watch the ATM | ITM Risk Webinar Videos
Brand Partners
ATM | ITM Skimming Attacks & Deterrents
Access Control
Overview
Why fumble with outdates access systems? Move into a simpler future with CSG. We outfit and maintain access control systems both large and small. Whether you're a stand alone building or a network of businesses, we've got connections with leading manufactures to ensure you get the best matching system at the best price.
Eliminate the overhead cost of managing your access control system. Cook Solutions Group will provide server hosting, software maintenance, and ongoing support.
How We Make it Happen with Access Control:
- System Design & Installation
- Badge | Fob Management
- Add | Delete Users
- Access Levels Management
- Audits & Reports
- Video | Alarm Integration
- Key Tracking | Reporting
What We Do:
Install:
We employ licensed technicians to install our systems and provide all the programming required to complete the installation. We can also provide the electric door hardware and cabling needed to offer 100% turnkey systems.
Maintain:
Having your access control system installed and serviced by Cook Solutions Groups means having a dedicated support team at your service, ensuring all access points can be monitored and remotely maintained.
Manage:
After your installation, we can take care of the management of your access control systems using RemoteView Access Control.
RemoteView Access Control:
- Hosted Access Control - Eliminate the need for physical onsite access control by converting to a low-cost monthly payment. We become responsible for ensuring your access control is up 100% of the time
- Credential Management, Access Levels & Distribution Management - Free up your time! Email us the form & we take care of the rest… We print the badge credential, set the access level, and distribute to your location
Who We Work With:
We provide end-to-end access control solutions from single door stand-alone systems to multi-facility enterprise systems. At CSG, we seek out and work with the best manufactures in the industry, so we can give you the best solution for your unique access control needs. In addition to AMAG, Lenel, Avigilon, and DMP, we provide maintenance on most existing access control systems.
Partners We Resell: DMP, Lenel/S2, AMAG, Avigilon, Traka, RS2
Brands We Service: Most Major Brands
Brand Partners
Access Control
Alarm Systems
Overview
CSG takes personal ownership in ensuring our alarm systems come from the best manufacturers utilizing the most up-to-date software. Think CSG first when you need a system installed or maintained. With twenty plus years in the security space, we have personally vetted it all, so we can bring you the best in industry offerings.
Reach out and discuss your security needs with a trained CSG technician.
How We Make it Happen with Alarm Systems:
- Alarm Management | Monitoring
- Cell Back-up
- Open | Close Management
- PIN Code & Add | Delete User Management
- Mobile Application | Remote Web Access
- Video Verification
What We Do:
Install:
Whether it's a new location, or a much needed update to an existing system, we're happy to dispatch our techs to get your institution the latest and greatest hardware and software. Servicing a wide variety of commercial locations from sports stadiums to banks. Whether you're in hospitality or hospital management, we've got a system we can customize to fit your needs and protect your people and property better.
Maintain:
At CSG, we love to ensure our customer's products are meeting company standards for both performance and efficiency. With our all-inclusive service agreements, you alleviate the worry of having outdated equipment or lapses in security.
Manage:
With CSG’s powerful managed service platform and services, your systems are always within reach. Having the power to remotely assess and fix many common issues and keeping you online seamlessly is our major focus. Imagine having system alerts and tech support in one multi-device platform. That's the power of CSG!
RemoteView Alarm Service:
We have seen great advances in security technology; however, there were some key features we felt our competitors missed. CSG understood the need to keep our customers online and in control of their security systems, so we made one.
With our specialized management and maintenance software, RemoteView, CSG techs have the ability to do more.
- View your live alarm system activity from anywhere with a connection
- Update and view current emergency notification lists
- Up to the hour custom reports
- Retrieve quarterly alarm activity per branch
- Limit authority per associate
- Video Verification- Integrate with cameras and verify remotely
- Place your alarms on test and view history from any device
- Cell Backup with optional web/smartphone app
- Low monthly monitoring rates based on volume discounts
Features:
Manage your security system anytime, anywhere and from ANY device.
Remotely Manage
Easily access multiple business locations by choosing the desired system from the dropdown list.
Manage Schedule
Update and manage your institutions schedule whenever and wherever you are. Holidays can be difficult for schedules with VKP you can easily adjust opening and closing times by hours or days to reflect holidays.
Viewing History
Review system activity through the fully interactive dashboard. Instantly view all arming and disarming of your system as well as comprehensive audit trail.
Automate Reports
Easily generate on-demand or reoccurring schedules for reports to run for any access control event. Navigate between custom and quick reports for easy exportation.
Manage Credentials
Easily manage and edit user permissions within our Users tab. Choose between user code or credentials in one record for quicker data entry and easier management.
Managed Service:
Cook Solutions Group offers a variety of managed services to ensuring all of your hardware are maintained, online, trackable, and easily assessable and trackable.
Visit our managed services page to learn more about how we can help you simplify your business systems.
Brand Partners
Alarm Systems
Video Surveillance
Overview
Why Cook:
By having your video surveillance system installed and managed by Cook Solutions Group you gain access to cutting edge surveillance hardware and the peace of mind of knowing you have a dedicated support team. Manage your equipment, alerts, footage, and service all in one place with one of our powerful software tools.
From complex operations centers to simple efficient layouts, our video surveillance systems are designed to make our customers lives easier. We provide, install and service most traditional cameras and DVRs but have also created our own Managed Service solution which includes our Piko VMS and intelligent DVR. Integrating with alarm and access control is just the start of our open platform, meet with us to implement your perfect solution.
Review footage easier and faster with CSG.
What We Do:
Install:
We employ licensed technicians to install our systems and provide all the programming required to complete the installation. We work with a variety of camera manufacturers to help you get the best equipment for your needs.
Maintain:
Having your VMS installed and serviced by Cook Solutions Groups means having a dedicated support team at your service, ensuring all access points can be monitored and remotely maintained.
Manage:
After your installation, we can take care of the management of your VMS using Piko and RemoteView our propriety software solutions that enable you to view your footage, alerts, and statuses, as well as reach out to us for remote tech support.
Better, Faster, Simpler VMS: Piko
Meet Piko:
Cook Solutions Group has produced a best in class VMS system. Piko provides a seamless viewing and maintenance experience whether you’re on a desktop or mobile device. Using Piko is as simple as integrating the software with your existing camera system, or having CSG install new hardware at your location.
Piko VMS is a lightweight, easy to navigate, extremely fast, open architecture IP video management system (VMS) designed to make your monitoring and research experience simple. No more reacting! Monitor, analyze and take appropriate action to critical events in real time. Piko will discover, view, record and manage all of your locations with one unique login.
With Piko’s open architecture integrating and using our built-in features can be endless. With the ability to hyper focus or ignore certain areas in your field of view, Piko allows you to set specific perimeters unique to your business needs.
When an alarm is triggered, or a camera stops functioning, view all your alerts, camera footage, and analytics in one simple, easy to use platform and saving valuable time and resources when an incident does occur.
Cloud
A cloud-based service enabling simple, centralized remote access and insight into any Piko system.
Desktop
A rich media player with a flexible GRID interface designed for connecting to and managing a Piko system.
Server
A powerful, lightweight media server designed to discover, add and manage system devices and resources.
Mobile
A mobile application for iOS and Android devices designed for remote viewing and control of connected cameras.
RemoteView Surveillance (RVS) - our Video Managed Service
RemoteView Surveillance (RVS) is the answer to your surveillance needs. With a fully managed solution and our Network Operations Center monitoring, managing and maintaining your system 7 days a week, rest easy when you need to access your video, it will be there.
Remote View Surveillance | Managed. Monitored. Maintained:
- All-inclusive agreement (hardware and labor)
- Software/Firmware management
- Hardened Endpoints to combat cyber attacks
- Guaranteed 90 day video retention
- Securely access from anywhere
- Complete audit logs
- Centralized Health Monitor
- Electronic Journal Integration
- Open Integration
- Replace like for like hardware for the life of the agreement
- Reduce capital expense by minimizing the frequency of equipment replacement
Reduce capital expense by minimizing the frequency of hardware replacement. With RVS, we alleviate the worry of hardware failure and persistent auditing. Our team constantly monitors the health of your system and will always be in compliance with federal regulations regarding Electronic Fund Transfers.
Upgrade and capitalize your equipment for a low monthly cost, convert to video surveillance as a service and we’ll cover “like for like” for the entirety of the agreement. Become proactive, compliant and protect against cyber threats.
- Patch updates to protect against cyber threats
- Move from CapEx to OpEx
- All Inclusive Parts & Labor
- Non-proprietary, high quality hardware
- Remote monitoring and fixes for maximum uptime
- Excludes upgrading to newer technology
Choose the Plan that's Right For You:
Brand Partners
Video Surveillance
Meet Piko
Overview
Cook Solutions Group has produced a best in class VMS system. Piko provides a seamless viewing and maintenance experience whether you’re on a desktop or mobile device. Using Piko is as simple as integrating the software with your existing camera system, or having CSG install new hardware at your location.
Piko VMS is a lightweight, easy to navigate, extremely fast, open architecture IP video management system (VMS) designed to make your monitoring and research experience simple. No more reacting! Monitor, analyze and take appropriate action to critical events in real time. Piko will discover, view, record and manage all of your locations with one unique login.
With Piko’s open architecture integrating and using our built-in features can be endless. With the ability to hyper focus or ignore certain areas in your field of view, Piko allows you to set specific perimeters unique to your business needs.
When an alarm is triggered, or a camera stops functioning, view all your alerts, camera footage, and analytics in one simple, easy to use platform and saving valuable time and resources when an incident does occur.
Cloud
A cloud-based service enabling simple, centralized remote access and insight into any Piko system.
Desktop
A rich media player with a flexible GRID interface designed for connecting to and managing a Piko system.
Server
A powerful, lightweight media server designed to discover, add and manage system devices and resources.
Mobile
A mobile application for iOS and Android devices designed for remote viewing and control of connected cameras.
Better, Faster, Simpler VMS: Piko
RemoteView Surveillance (RVS) - our Video Managed Service
Our RemoteView Surveillance (RVS) is the future of video surveillance. Think of it as video as a service or as a managed service.
Remote View Surveillance | Managed. Monitored. Maintained:
CookSolutions Group developed the RemoteView product line to utilize technology to remotely deliver support and services any institution.
RemoteViewSurveillance (RVS) is the answer to your surveillance needs. With a fully managed solution and our Network Operations Center monitoring, managing and maintaining your system 7 days a week, rest easy when you need to access your video, it will be there.
Reduce capital expense by minimizing the frequency of hardware replacement. With RVS, we alleviate the worry of hardware failure and persistent auditing. Our team constantly monitors the health of your system and will always be in compliance with federal regulations regarding Electronic Fund Transfers.
- All-inclusive agreement (hardware and labor)
- Software/Firmware management
- Hardened Endpoints to combat cyber attacks
- Guaranteed 90 day video retention
- Securely access from anywhere
- Complete audit logs
- Centralized Health Monitor
- Electronic Journal Integration
- Open Integration
- Replace like for like hardware for the life of the agreement
- Reduce capital expense by minimizing the frequency of equipment replacement
Brand Partners
Meet Piko
Risk Assessment | Consulting / Security Counsel as a Service
Overview
Security Counsel as a Service:
The objective of Security Counsel as a Service is to validate your existing program or policies against regulator and industry standards, identify gaps, and enhance risk-based program development.
5 Leading Threats:
- Data Breach
- IoT Vulnerabilities
- Ransomware
- Cash-out Schemes
- ATM | ITM Jackpotting & Skimming
At Cook Solutions Group we know security and the banking industry, both physical and logical. Our unique approach will expose where the equipment risk vulnerabilities lie, where cybersecurity blind spots hide, and where penetration threats are hidden.
Equipment Vulnerability Assessments:
- ATM | ITM | TCR
- Video | DVR | Camera System
- Alarm System
- Access Control System
- Other equipment as requested
- Ongoing maintenance and protection
Due Diligence Checklist:
Vendor Due Diligence in the Cyber Threat Era: Is your vendor cyber compliant? And, have controls in place or are they putting your brand at risk? Take our quick test to find out.
With today’s increasing cyber threats, ransomware & data breach attacks, heightened banking regulations, bank protection act, and increased need for life safety it is extremely important to perform due diligence on your security and ATM vendors. These reviews assure that your vendor or potential vendor is cyber compliant, financially stable, meets regulatory laws, carries the proper insurance coverage and limits, and has an ethically sound and strong corporate structure.
Risk Assessment & Consulting:
Compliance & Equipment Risk Assessment Report:
- Risk Assessment
- Procedure and Policy Development
- Value Engineering
- Risk Modeling and Risk Model Development
- Security Consulting
- Investigations
- Executive Protection
- Security Training
Brand Partners
Risk Assessment | Consulting / Security Counsel as a Service
Safes | Night Drops | Vaults
Overview
At Cook Solutions Group, we source, install, and maintain a variety of heavy equipment relating to safes, night drops, and vaults.
- Drive up
- Pneumatic Tube Systems
- Vaults
- Traditional and Smart Safes
- Safe Deposit Boxes
- Night Drops
- Cash Lockers
- Under Counter Steel
- Bandit Barriers
- Entrance Security Vestibule
- Mantrap Security Door
- Lock Management & Lock manipulation
- Combo Changes
- Master Key Design & Key Cutting
- All-Inclusive Service Agreements available
We work with you to ensure your entire system is seamless:
- Install, repair and maintain commercial lockable hardware
- Produce and/or modify hardware for locks
- Make new keys; replace broken or lost keys
- Design and maintain master key systems
- Design, modify and implement security policies and procedures
- Clean, maintain, adjust, calibrate and service all equipment
Locks We Service:
High Security Locks include:
- Medeco
- Assa Abloy
- Stanley
- Best
Standard Security Locks include:
- Schlage
- Emhert
- Quickset
- Von Duprin
- Corbin
- Seargant
- Jackson
- Adamsrite
- Glynn Johnson
- LCN
- Ives
Safe Locks include:
- Kaba Ilco
- Seargant & Greenleaf
- Laguard
- S & G
- Amsec
- Access Control Fence
Why is this especially important to Retail?
- Reduced Shrinkage & Theft
- Improved Security
- Improved Customer Service & Satisfaction Levels
- Increased Productivity
- Reduced Frequency & Cost of Cash Collections
- Enhanced Control, Tracking, and Visibility
- Improved & Remote Date Management
- Reduce Bank Fees
- Use of Funds Accelerated
- Reduce Time Spent on Reconciliation
- Provide Increased User Confidence in Handling Cash
- Zero Cash Discrepancies
- Real-time Web-based Monitoring of Cash Level
- Agnostic Solution (CIT-Bank)
Brand Partners
Safes | Night Drops | Vaults
Introducing you to Piko.
CSG has worked to produce a best in class VMS system. Piko provides a seamless viewing and maintenance experience whether you’re on a desktop or mobile device. Using Piko is as simple as integrating the software with your existing camera system, or having CSG install new hardware at your location.
Piko has loads of build in features to help you keep your perimeter secure or search your stored data to find when an incident occurred. With the ability to hyper focus or ignore certain areas in your field of view, Piko allows you to set specific perimeters unique to your business needs.
When an alarm is triggered, or a camera stops functioning, view all your alerts, camera footage, and analytics in one simple to use platform and save valuable time should an incident ever occur.
Take Our Risk Assessment Quizzes.
Our assessments are geared towards helping you find gaps in your systems and seeing how Cook Solutions Group can help you protect what matters.
Contact for Assessment
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Oregon Community Credit Union