Alarm Systems
Why Cook:
CSG takes personal ownership in ensuring our alarm systems come from the best manufacturers utilizing the most up-to-date software. Think CSG first when you need a system installed or maintained. With twenty plus years in the security space, we have personally vetted it all, so we can bring you the best in industry offerings.
Reach out and discuss your security needs with a trained CSG technician.
How We Make it Happen with Alarm Systems:
- Alarm Management | Monitoring
- Cell Back-up
- Open | Close Management
- PIN Code & Add | Delete User Management
- Mobile Application | Remote Web Access
- Video Verification
What We Do:
Install:
Whether it's a new location, or a much needed update to an existing system, we're happy to dispatch our techs to get your institution the latest and greatest hardware and software. Servicing a wide variety of commercial locations from sports stadiums to banks. Whether you're in hospitality or hospital management, we've got a system we can customize to fit your needs and protect your people and property better.
Maintain:
At CSG, we love to ensure our customer's products are meeting company standards for both performance and efficiency. With our all-inclusive service agreements, you alleviate the worry of having outdated equipment or lapses in security.
Manage:
With CSG’s powerful managed service platform and services, your systems are always within reach. Having the power to remotely assess and fix many common issues and keeping you online seamlessly is our major focus. Imagine having system alerts and tech support in one multi-device platform. That's the power of CSG!
RemoteView Alarm Service:
We have seen great advances in security technology; however, there were some key features we felt our competitors missed. CSG understood the need to keep our customers online and in control of their security systems, so we made one.
With our specialized management and maintenance software, RemoteView, CSG techs have the ability to do more.
- View your live alarm system activity from anywhere with a connection
- Update and view current emergency notification lists
- Up to the hour custom reports
- Retrieve quarterly alarm activity per branch
- Limit authority per associate
- Video Verification- Integrate with cameras and verify remotely
- Place your alarms on test and view history from any device
- Cell Backup with optional web/smartphone app
- Low monthly monitoring rates based on volume discounts
Features:
Manage your security system anytime, anywhere and from ANY device.
Remotely Manage
Easily access multiple business locations by choosing the desired system from the dropdown list.
Manage Schedule
Update and manage your institutions schedule whenever and wherever you are. Holidays can be difficult for schedules with VKP you can easily adjust opening and closing times by hours or days to reflect holidays.
Viewing History
Review system activity through the fully interactive dashboard. Instantly view all arming and disarming of your system as well as comprehensive audit trail.
Automate Reports
Easily generate on-demand or reoccurring schedules for reports to run for any access control event. Navigate between custom and quick reports for easy exportation.
Manage Credentials
Easily manage and edit user permissions within our Users tab. Choose between user code or credentials in one record for quicker data entry and easier management.
Managed Service:
Cook Solutions Group offers a variety of managed services to ensuring all of your hardware are maintained, online, trackable, and easily assessable and trackable.
Visit our managed services page to learn more about how we can help you simplify your business systems.
Who We Work With:
Contact us.
Address:
Portland (National Headquarters and Support Center) 9225 NE Cascades Parkway, Portland, OR 97220
Phone Number:
Our home office and headquarters office is open:
Monday – Friday 8 AM – 5 PM
Network Operations Center Service hours are:
7 Days a Week 5 AM - 10 PM PST