Alarm Systems

Why Cook:

We pride ourselves on ensuring our alarm systems come from the best manufacturers, and use the most up-to-date software. Think CSG first when you need a system installed or maintained. With twenty years in the security space, we have tried and tested it all, so we can bring you the best in industry offerings.

Reach out and discuss your security needs with a trained CSG technician.

How We Make it Happen with Alarm Systems:

  • Alarm Management | Monitoring
  • Cell Back-up
  • Open/Close Management
  • PIN Code & Add/Delete User Management
  • Virtual Keypad App | Remote Web Access
  • Video Verification

What We Do:

Install:

Whether it's a new location, or a much needed update to an older system, we're happy to dispatch our techs to get your the latest and greatest hardware and software. We service a wide variety of commercial locations from sports stadiums to banks. Whether you're in hospitality or hospital management, we've got a system that will protect your people and property better.

Maintain:

At CSG, we love to make sure all our customer's services are up to date. By having a service agreement with CSG, you can avoid lapses in your security.

Manage:

With Cook's powerful managed service platforms and services, your systems are always within reach. We have the power to remotely assess and fix many common issues, keeping you online seamlessly. Imagine having system alerts and tech support in one multi-device platform. That's the power of CSG.

Who We Work With:

Cook utilizes the best vendors in the industry including DMP, 3VR, Bosch, and Lenel to make sure you have the best quality products and services available.

RemoteView Alarm Service:

In our twenty years in business, we've seen great advances in security technology; however, there were some key features we felt our competitors missed. We wanted to see a better system to keep our customers online and in control of their security systems: so we made one.

With our specialized management and maintenance software, RemoteView, CSG techs are able to do more.
  • View your live alarm system activity from anywhere with a connection
  • Update & view current emergency notification lists
  • Up to the hour “Real-Time” custom reports
  • Upload quarterly alarm service activity per branch
  • Ability to limit authority per associate
  • Video Verification- Integrate with cameras and verify remotely
  • Dedicated Cook Solutions Group monitoring administration that is capable to administer all of the above
  • *Ability to place your alarms on test and view history from any device
  • *Cell Backup with optional web/smartphone app
  • Low monthly monitoring rates based on volume discounts
  • Quick Link on our homepage to Cook Command Center for easy login

*options

Features:

Remotely Manage

Remotely manage the alarm security system on a tablet or computer: Business owners appreciate the ability to manage their security from a browser, whether they are in the office, at home, or on the road. They can easily access multiple business locations by choosing the desired system from the dropdown list.

Manage User Codes

You can configure accounts to include User Codes Management. This provides the system manager/owner with access to all authorized system users and the ability to add, delete, and modify users and edit their codes.

Manage Credentials

This allows you to choose either User Code or Access Card all in one record. For example, John Smith may have multiple credentials (a card, user code, fob, and prox patch) all managed under his authority or profile. This credentialing hierarchy makes data entry faster and easier to manage.

Video Capabilities

The user can incorporate up to 12 cameras, interior, and exterior, wired and wireless, in their system. Via VirtualKeypad.com, they can selectively monitor any of the cameras and record video. This improves security by enabling them to do a remote “walk-around,” either from across town or from their bedroom. Once a video is recorded, the user can opt to have the clips e-mailed to them.

Managed Service:

Cook Solutions Group offers a variety of managed services to ensure that all of your products are maintained, online, and easily assessable and trackable. Visit out managed services page to learn more about how we can help you simplify your business systems.

Who We Work With:

Partners We Resell:  DMP, Bosch, All Clear, and Most Major Brands

Brands We Service:  Most Major Brands

Contact us.

Your message has been sent. Thank you for getting in touch with us!
Sorry, something seems to be missing. Make sure you have filled in all the required fields.

Address:

Portland (National Headquarters and Support Center) 9225 NE Cascades Parkway, Portland, OR 97220

Phone Number:

(844) 305-COOK

Our home office and headquarters office is open:

Monday – Friday 8 AM – 5 PM

Network Operations Center Service hours are:

7 Days a Week 5 AM - 10 PM PST