Best security solutions in Eastern Washington

The best security solutions in Eastern Washington. Located in a beautiful part of the country, the Eastern Washington team covers one of our largest territories including the Tri-Cities in central Washington, Spokane, Coeur d'Alene Idaho, and the entire state of Montana including Missoula, Billings, Bozeman, Great Falls, Butte & Kalispell.

Our Eastern Washington, Northern Idaho, Montana office started in 2007 and is based in Spokane WA. Located in a beautiful part of the country, EWIM covers one of our largest territories including the Tri-Cities in central WA, Spokane, Coeur d'Alene ID, & the entire state of Montana including Missoula, Billings, Bozeman, Great Falls, Butte & Kalispell.

With a such a large territory, we’ve made the commitment to placing (22+) technicians strategically located throughout the three state footprint and the majority of customers utilize our remote managed services to service any equipment that can be repaired or patched without sending a technician. This saves valuable time so techs can focus only on the specific service calls that actually need a tech. Our product and service lines include ATM, ITM, TCR, Alarm, Access Control, Video Surveillance, Managed Services, SaaS, Cybersecurity, Professional Services, Server Hosting, Safes, Vaults, Night drops, Pneumatic Tube systems & drive up units, lock work, key management, remote teller, mobile banking, video lending, cashless transactions, contactless solutions and much more.

We provide first-line (FLM) and second-line (SLM) ATM maintenance and a full suite of managed services.

ATM maintenance is divided into two main categories: First-Line Maintenance (FLM) and Second-Line Maintenance (SLM).

First-Line Maintenance (FLM):

• Entails regular duties such as refilling cash, paper, and managing simple service interruptions like bill and paper blockages.
• Concentrates on routine maintenance to guarantee seamless, daily functioning of ATMs.
• Often performed by on-site staff or technicians and includes basic troubleshooting.

Second-Line Maintenance (SLM):

• Necessitates high-level assistance from skilled technicians or tech support groups.
• Entails complicated fixes and might involve software updates and handling more complex technical problems.
• Usually carried out by expert service professionals.

We provide Video Cameras, CCTV and Video Surveillance.

1. Video Cameras:

• General term referring to any device capturing video footage.
• Can be standalone devices or integrated into various systems.

1. CCTV (Closed-Circuit Television):

• A subset of video cameras used for surveillance.
• Typically includes cameras, monitors, and a recording system.
• Commonly used for security and monitoring purposes.

1. Video Surveillance:

• Encompasses the broader system of monitoring using video technology.
• Includes various components such as cameras, recorders, and monitoring stations.
• Involves the continuous or periodic observation of an area.

These terms are interconnected, with video cameras being a broader category, CCTV being a specific type within that category, and video surveillance representing the comprehensive system for monitoring and recording.

Reach out for video surveillance, cameras, alarm, access control, ATM, ITM, TCR, check imaging, managed services, professional services, server hosting, safes, lock work and more!