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Cook Command Center

Financial Institution Security Solutions

Protect every branch, ATM fleet, and operations center with technology built for banks and credit unions.
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‍Cook Solutions Group designs and supports complete security ecosystems for financial institutions. From ATM and ITM fraud prevention to branch hardening, cloud access control, and video systems, we help you secure people, assets, and customer data across every location.

Instead of juggling multiple vendors and platforms, you get one partner that understands banking, compliance expectations, and the realities of running a modern branch network.

ATM & ITM Security Solutions For Financial Institutions

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Alarm Systems

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Bullet & Riot Resistant Glass Laminate UL Rated

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Cloud Access Control For FIs and Businesses

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Meet Piko - A Unified Security Platform

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Risk Assessments & Security Consulting

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Safe and Vault Installation

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Video Surveillance

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Layered Security for Banks and Credit Unions

Security is designed around how financial institutions actually operate.

Your branches and self-service channels face unique risks. You are protecting cash, customer data, high-value equipment, and staff, often across dozens or hundreds of locations.

CSG builds layered programs that combine:

  • Logical and physical security around ATMs and ITMs
  • Branch and operations center video surveillance
  • Alarm systems tuned for high-value environments
  • Safe and vault solutions for cash and valuables
  • Cloud access control for branches, offices, and operations teams

Each solution is designed to plug into a larger ecosystem, not stand alone. That means better visibility, simpler audits, and faster incident response.

Core Solutions for Financial Institutions

ATM and ITM Security Solutions for Financial Institutions

Stop ATM and ITM attacks before they become losses. CSG delivers multi-layered protection that covers physical attacks, skimming, malware, jackpotting, and fraud across your terminal fleet. Real-time monitoring, device analytics, and intelligent alerts help your teams see suspicious patterns quickly and shut down risk before it spreads.

You can extend this protection across mixed vendor fleets and existing networks so your institution does not have to start over to modernize ATM and ITM security.

Alarm Systems for Branches, ATMs, and Operations

Alarms are foundational for any branch or operations center. CSG designs intrusion and alarm systems specifically for high-value, high-risk locations like banks and credit unions. Systems are configured around your branch layout, ATMs and ITMs, safes, night drops, and cash handling spaces.

Alarms are tightly integrated with video and access control so your team can verify events quickly, reduce false dispatches, and improve response time.

Bullet and Riot Resistant Glass Laminate (UL Rated)

Harden vulnerable areas of your branches without rebuilding them from scratch. Bullet and riot resistant laminate is applied to the inside of existing windows and glass, helping create safer lobbies, teller lines, offices, and executive spaces.

Because the laminate is installed on your existing glass, you can increase protection against forced entry, riots, and ballistic threats while keeping downtime and construction costs low. It is particularly effective for street-level locations, drive-up areas, and exposed lobbies.

Cloud Access Control for FIs and Businesses

Modern access control for financial institutions needs to support multiple branches, operations centers, and corporate offices. CSG’s cloud access control centralizes door management, users, and locations into a single platform.

Your security and facilities teams can:

  • Add or remove users in real time
  • Manage access across multiple locations from a single dashboard
  • Use mobile credentials instead of or beside physical cards
  • Generate audit-ready access reports for regulators and internal teams

Because it is cloud based, you avoid heavy on-premises servers and give your institution a scalable way to control access as you grow.

Meet Piko - A Unified Security Platform

Piko is CSG’s unified security platform and video management system. For financial institutions, Piko ties together video, analytics, and key security events so your teams can see what is happening across every branch, ATM, vault area, or operations space.

With Piko you can:

  • View live and recorded video from all locations in one interface
  • Use analytics for line crossing, loitering, and suspicious activity around terminals or branch entrances
  • Link alarms and ATM events to specific video clips
  • Export and share video quickly for fraud and security investigations

Piko is built to be simple, secure, and open, which means it can integrate with existing cameras and systems instead of forcing a full rip and replace.

Risk Assessments and Security Consulting

Start with a clear picture of your risk. CSG provides risk assessments and security consulting tailored for banks and credit unions.

Typical outcomes include:

  • Identifying vulnerabilities across ATM and ITM networks, branches, and digital banking touchpoints
  • Validating your existing policies and programs against regulatory and industry expectations
  • Prioritizing upgrades for the highest impact on risk reduction
  • Strengthening your approach to workplace violence prevention, executive protection, and vendor due diligence

Use the form on this page to get started. Once submitted, a CSG security specialist will work with you to walk through the risk assessment questions and identify next steps based on your institution’s needs.

Safe and Vault Installation

Protect cash, documents, and high-value items with safe and vault solutions designed specifically for financial institutions. CSG sources, installs, and supports a full range of physical security solutions for branches and operations environments.

CSG supports:

  • Vaults and modular vaults
  • Night drops and drive-up units
  • Traditional and smart safes
  • Safe deposit boxes
  • Cash lockers and under-counter steel
  • Entrance security vestibules and mantrap doors

Our teams handle design, installation, lock work, key management, and ongoing maintenance, so your staff can focus on serving customers while your assets stay secure.

Video Surveillance for Branches, ATMs, and Operations

CSG designs video systems that help financial institutions protect people, satisfy regulators, and investigate incidents quickly. We cover lobbies, teller lines, cash rooms, vaults, drive-up lanes, ATMs and ITMs, and back-office spaces.

Key advantages include:

  • Enterprise-level video management across all locations
  • Health monitoring for cameras and recorders
  • Secure, compliant architectures that support audits and investigations
  • Integrations with alarms, access control, and ATM event data

Paired with Piko, your teams gain one place to monitor, search, and export video across the entire institution.

Start with a Financial Institution Risk Assessment

Identify Risk Gaps Before They Turn Into Losses

Take our risk assessment and uncover hidden gaps across your financial environment. They help you quickly benchmark your current controls around ATMs and ITMs, branch security, and vendor risk.

From there, our team can partner with you on a deeper review, building a practical roadmap that aligns with your internal policies, regulators, and budget.

Use the form on this page to get started. Once completed, a CSG security specialist will contact you to discuss next steps tailored to your institution.

Cook Command Center

One Portal For Your Institution's Security and Equipment Data

Cook Command Center is a secure web interface that brings together:

  • Service history, preventative maintenance, and survey information
  • Real-time status and electronic journals for RemoteView-enabled ATMs
  • Ticketing and case management for your security and banking equipment
  • Tools to collaborate with law enforcement when needed

For banks and credit unions, Command Center becomes the single place to understand what is happening across your fleet of devices and physical security systems.

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Cook Command Center

Talk to a Financial Institution Security Specialist

Whether you are building a branch of the future, tightening ATM and ITM security, or standardizing security across your network, Cook Solutions Group is ready to help.

Talk to a Security Expert Call (844) 305-COOK