Business & Financial Security Solutions in Arizona

The best security service in Phoenix, Arizona. Our Arizona team and technicians cover the 113,990 square miles of mountains and plateaus, sprawling cities, deserts, and deep canyons in the region. The Arizona territory is managed and covered by the Southern California Center (SoCal) which started in 2014 in a small garage in Carlsbad, California.

As a young branch of Cook Solutions Group (CSG), we have continued to grow exponentially in the last several years. Looking to the future,  with over 21 technicians covering our California and Arizona footprint, we continue to build and deliver the trust, quality, and tailored services our customers have come to expect from CSG.

We continue to specialize in security conversions, video optimization, large access control integration, and ATM installs and conversions with high-level 2nd line maintenance and service. To augment our growth, we have even partnered with several CSG Certified local vendors, to handle larger projects and help us to continue to fulfill and deliver the best-in-class service in Phoenix, Arizona.

In November of 2025, we will be moving to our new location:  2375 S Arizona Ave, Suite #5, Chandler, AZ 85286

Our Phoenix ATM Install Technician team will provide first-line (FLM) and second-line (SLM) ATM maintenance in addition to our full suite of managed services. Our product and service lines include ATM, ITM, TCR, Alarm, Access Control, Video Surveillance, Managed Services, Professional Services, Server Hosting, Safes, Vaults, Night drops, Pneumatic Tube systems & drive-up units, lock work, key management, mobile banking, cashless transactions, contactless solutions and much more.

ATM maintenance is divided into two main categories:

First-Line Maintenance (FLM):

• Entails regular duties such as refilling cash, paper, and managing simple service interruptions like bill and paper blockages.
• Concentrates on routine maintenance to guarantee seamless, daily functioning of ATMs.
• Often performed by on-site staff or technicians and includes basic troubleshooting.

Second-Line Maintenance (SLM):

• Necessitates high-level assistance from skilled technicians or tech support groups.
• Entails complicated fixes and might involve software updates and handling more complex technical problems.
• Usually carried out by expert service professionals.

Our team also provides Phoenix and the Arizona territory with Video Cameras, CCTV and Video Surveillance.

Video Cameras:

• General term referring to any device capturing video footage.
• Can be standalone devices or integrated into various systems.

CCTV (Closed-Circuit Television):

• A subset of video cameras used for surveillance.
• Typically includes cameras, monitors, and a recording system.
• Commonly used for security and monitoring purposes.

Video Surveillance:

• Encompasses the broader system of monitoring using video technology.
• Includes various components such as cameras, recorders, and monitoring stations.
• Involves the continuous or periodic observation of an area.

These terms are interconnected, with video cameras being a broader category, CCTV being a specific type within that category, and video surveillance representing the comprehensive system for monitoring and recording.

Reach out for video surveillance, cameras, alarm, access control, ATM, ITM, TCR, check imaging, managed services, professional services, server hosting, safes, lock work and more!