Cook Solutions Group developed the RemoteView product line to utilize technology to remotely deliver support to the TCR & Cash Management industry. The RemoteView TCR & Cash Management product line has been developed into multiple modules to support all departments interfacing with the machines.
Monitor, manage and maintain your ATMs/ITMs. Reduce service calls with remote troubleshooting and expedited resolution. Includes remotely identifying the problem and repair of basic software issues for increased uptime.
Protect your devices with trusted Application Control to prevent malicious attacks.
The Cook Solutions Group National Coverage Value Added Reseller (VAR) and Certified Subcontractors network brings the innovative and transformational solutions of Cook Solutions Group to vendors and Financial Institutions across the country. Our Remote View ATM/ITM managed services technology is an easy add on solution for our National Coverage Value Added Reseller's to implement to their ATM, ITM, and video customers. The core of the Remote View product lines is our Cook Command Center. Cook Command Center is a secure centralized web interface enabling you to view your equipment anytime, anywhere, on ANY device. View current status and request service for your entire fleet through our dashboard. Maximize uptime, protection, and compliance. CSG also provides a full line of Professional Services such as ITM server hosting and our own video management system, PIKO Video Surveillance.
Maintain compliance and keep your ATMs/ITMs secure with up to date Microsoft software patches.
TCR (Teller Cash Recycler) cash management managed services are important for several reasons, particularly for businesses, financial institutions, and organizations that deal with significant cash volumes. These services offer numerous benefits, including: