Cook Solutions Group

Alarm Systems

CSG takes personal ownership in ensuring our alarm systems come from the best manufacturers utilizing the most up-to-date software. Think CSG first when you need a system installed or maintained. With twenty plus years in the security space, we have personally vetted it all, so we can bring you the best in industry offerings.

Reach out and discuss your security needs with a trained CSG technician.
Alarm Systems Products & Services | Cook Solutions Group

CSG delivers state-of-the-art Alarm Systems to protect your facilities with reliable intrusion detection and fast response. We take personal ownership in vetting and providing the best alarm hardware and up-to-date software from top manufacturers. Our experienced technicians handle everything from custom installation to ongoing monitoring and maintenance, so you can “Think CSG First” for all your alarm needs. With 20+ years in the security industry, we ensure your alarm system is tailored to your environment and seamlessly integrated with video and access control for maximum effectiveness.

  • Top-tier equipment: High-quality burglar and intrusion alarms from industry-leading manufacturers.
  • Professional installation: Systems configured to fit your business, whether it’s a bank branch, retail store, or large facility.
  • 24/7 monitoring: Network Operations Center keeps watch round-the-clock, with rapid police dispatch on verified alarms.
  • Integrated verification: Options like video verification and mobile alerts reduce false alarms and speed up response.
  • Complete lifecycle support: Installation, regular maintenance, and managed service plans keep your alarm system running at peak performance.

How We Make it Happen with Alarm Systems:

  • Alarm Management | Monitoring
  • Cell Back-up
  • Open | Close Management
  • PIN Code & Add | Delete User Management
  • Mobile Application | Remote Web Access
  • Video Verification

What We Do:

Install:

Whether it's a new location, or a much needed update to an existing system, we're happy to dispatch our techs to get your institution the latest and greatest hardware and software. Servicing a wide variety of commercial locations from sports stadiums to banks. Whether you're in hospitality or hospital management, we've got a system we can customize to fit your needs and protect your people and property better.

Maintain:

At CSG, we love to ensure our customer's products are meeting company standards for both performance and efficiency. With our all-inclusive service agreements, you alleviate the worry of having outdated equipment or lapses in security.

Manage:

With CSG’s powerful managed service platform and services, your systems are always within reach. Having  the power to remotely assess and fix many common issues and  keeping you online seamlessly is our major focus. Imagine having system alerts and tech support in one multi-device platform. That's the power of CSG!

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RemoteView Alarm Service:

Security tech keeps advancing—but a few essentials were missing. We built RemoteView to keep you online, informed, and in control of your alarm ecosystem.

What you can do

  • View live alarm activity from anywhere
  • Update & view emergency notification lists
  • Generate up-to-the-hour custom reports
  • Retrieve quarterly alarm activity per branch
  • Limit authority by associate/role
  • Integrate Video Verification to verify alarms remotely
  • Place alarms on test and review history from any device
  • Use cell backup with optional web/smartphone app
  • Take advantage of low monthly monitoring rates (volume discounts)

Why it matters

  • Reduce false dispatches with video-verified alarms
  • Shorten response times and boost compliance
  • Centralize schedules, contacts, and audit trails
  • Lower total cost with proactive remote support
24/7Monitoring & verification
Multi-siteFleet-level visibility
RBACRole-based controls

Bonus: many tasks can be handled remotely by our NOC—fewer truck rolls, faster fixes.

Managed Services Features

We keep your security stack maintained, online, trackable—and easy to manage across all locations. See full Managed Services »

Remotely Manage
Access multiple business locations, switch systems from a dropdown, and take action instantly.
Manage Schedule
Update open/close times in seconds. VKP makes holiday hours easy—adjust by hour or day.
Viewing History
Interactive dashboard for arming/disarming and comprehensive activity—per site or fleet.
Automate Reports
Create on-demand or recurring reports for any alarm/access event; export in a click.
Manage Credentials
Edit permissions in one place. User codes + credentials in one record for faster entry.

Tools & Platforms We Use

Ready to Simplify Alarm Management?

Move from alarms to action—let our team monitor health, verify events with video, and keep schedules, contacts, and reports current.

Let Us Manage Your Alarm Security »
RemoteView Alarm Service:

Piko - A Unified Security Platform.

Piko, a flagship offering from CSG, represents our dedication to innovative, user-friendly technology solutions. Engineered with simplicity, security, and openness at its core, Piko offers a unified platform that not only integrates advanced surveillance and security features but also ensures seamless compatibility with diverse systems. Tailored to meet the diverse needs of our clients, Piko stands as a testament to our commitment to providing adaptable, scalable solutions that empower users with unparalleled flexibility and control.

This minimizes downtime, optimizes device performance, and ensures your security infrastructure remains fully operational around the clock. Backed by real-time analytics, centralized reporting, and compliance support, RemoteView helps data centers streamline operations, cut costs, and maintain a secure, resilient environment—without the hassle of frequent break-fix visits.

Alarm Integration


PikoCONNECT now brings you real-time visibility by integrating your DMP alarm panel events directly into PikoVIDEO and Cook Command Center. Alarm activity appears as notifications and events alongside your video feeds in PikoVIDEO, giving you instant context and faster response. With the Rules Engine in Cook Command Center linking events to cameras has never been easier. Whether you want video and cases tied to arming/disarming, burglary, or motion related triggers, you now have access to all those events within one easy to use platform.

The result is a solution that’s simple to use, secure by design, and open for seamless integration across your entire operation.

Why it matters:

  • Gain instant video context for every alarm event
  • Reduce false alarms and ensure critical events aren’t missed
  • Strengthen customer trust with timely, meaningful alerts
  • Scale effortlessly across sites with Cook Command Center

The CSG Twist:

  • Simple Deployment: Streamlined setup that is scalable across multiple locations.
  • Secure by Design: Events are routed through a dedicated virtual receiver via encrypted communication paths.
  • Open for Integration: Cameras, alarms, and events are all tied together through a unified interface inside Cook Command Center and sent to you in PikoVIDEO.

Alarm Systems FAQs

Clear answers for regulated environments where uptime, audits, and rapid response actually matter.


How Alarm Monitoring Integrates with ATMs & Video Surveillance

Alarm monitoring seamlessly integrates with ATMs (Automated Teller Machines) and video surveillance systems to enhance security and protect financial assets. Here's how they work together:

Video Surveillance for ATMs
  • Cameras are strategically placed around ATM locations to monitor surroundings.
  • They capture transaction footage and detect suspicious activities.
  • When triggered, the system sends real-time alerts to the monitoring center.
Alarm Integration
  • ATMs are equipped with alarms to detect tampering or unauthorized access.
  • Triggered alarms immediately alert the monitoring center.
  • Verification is done using video feeds and other intel.
Response Coordination
  • Monitoring pros can view live feeds in real time.
  • They coordinate with security or law enforcement for fast response.
  • Footage can be used as key evidence in investigations.
Enhanced Security
  • Combining alarms and video enables proactive threat detection.
  • Potential risks can be neutralized before escalating.
Remote Monitoring
  • Multiple ATM locations are monitored centrally.
  • This boosts efficiency and shortens response time.
  • Ensures continuous protection of users and assets.

In summary, alarm monitoring and video surveillance work together to safeguard ATMs by detecting and responding to security threats in real-time. This integration enhances security, protects assets, and ensures the safety of ATM users and nearby areas.

Let Us Manage Your ATM/ITM Security

Move from alarms to action. Our managed services team monitors signal health, verifies events with video, and keeps schedules, contacts, and reports current—so your ATM and ITM network stays protected 24/7.

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Vendor Partners We Work With

Milestone
Bosch
March
Razberi