At Cook Solutions Group (CSG) we are all about service and fulfillment following one motto, “We Make it Happen!” Our goal is to maximize customer efficiencies by helping increase revenue, reduce operational costs, and enhance consumer experience.
Founded in 2002, CSG has grown each year to date, both in employee headcount and overall gross revenue. We are where technology meets people, utilizing the best in technology to remotely fix, patch, and protect from our centralized Network Operations Center (NOC) while providing a massive 11 state technician footprint and National VAR network. Maintaining a high retention rate and winning multiple Top 100 Companies to Work for awards, this allows us to attract the most talented and enthusiastic employees with a “We Make it Happen” attitude.
CSG’s primary technology solutions are covered in our interactive create a branch page including alarm, video, access control, ATM/ITM, TCR, middleware, drive-ups, safes, full line of remote managed & professional services, patent-pending suspicious activity notification, any of which you can bundle together then manage via Cook Command Center, a secure web interface allowing access anytime, anywhere on any device. We also provide extensive risk assessments and protect over 1,000 financial institutions, data/ops centers, and commercial facilities equating to over 22,970 locations.
At our CORE, We Make It Happen by protecting our valued customers through best-in-class innovative technologies and exceptional service. We combine our industry-leading solutions with our investment in talented & dedicated employees to partner with our customers to achieve their technology and security objectives.
To share and expand innovative technology & security solutions.
Brian Cook founds CSG. Operating under the name Cook Security Group, this earlier version of CSG focused on physical and electronic security.
We expand our services to include selling and servicing ATMs in a larger, multi-state footprint.
We launched the Cook Community Builders Program.
CSG develops RemoteView, a service designed to increase their ability to service and monitor ATM and video survelilance products.
We step up our game by adding an annual SOC 2 Type Audit.
CSG adds Interactive Teller (ITM) to its solutions suite.
CSG builds new state of the art Headquarters and Technology Center.
Piko VMS is born, the future of surveillance.
CSG expands to 11 western states and National VAR network.
CSG become Cook Solutions Group a company dedicated to problem-solving and customer service in the technology space. Same company, same team, new brand.
The boundaries within which CSG will operate in pursuit of our vision. Values in which CSG will never compromise and is willing to pay a price to uphold. Clear behavioral terms:
We develop relationships that make a positive difference in our customers’ lives and exceed their expectations.
We work together company wide to exceed the needs of our customers and to help each other.
We uphold the highest standards of integrity in all of our actions.
We innovate and adapt well to change.
We value and recognize the contribution of volunteers within our communities.
