Southern California

Best Security Solutions in Southern California

Best Security Solutions in Southern California

Best Security Solutions in Southern California

Established in: 2014

General Manager: Robert Perez

Address: 1379 Pico St, Suite 103

Best Security Solutions in Southern California

The best security solutions in...

The Southern California Center (SoCal) started in 2014 in a small garage in Carlsbad, California then fast-forward to Mid-2015 we moved to our first office in Corona, California ahead of schedule. A significant Security and ATM Service agreement with a large credit union in El Centro, California three hours South East of Corona helped kick start our growth. We had five technicians, one office, and one reception desk to start out with, but we were on our way to cultivate this very large market.

Months and years flying by, our footprint continued to grow from the Mexican Border, up thru Los Angeles, North of Santa Barbara, and into Arizona. The vast service footprint and LA traffic, fires, and mudslides presented numerous challenges in meeting our Service Level Agreements but we have persevered and have continued to exceed our customer expectations every day.

With agreements and projects continuing to increase in our center we opened our second office in Monrovia, California in October of 2019.

As a young branch for Cook Solutions Group (CSG), we continue to grow exponentially in the last two years. Look to today, 2020 with over 21 technicians covering our California and Arizona footprint, we continue to build and deliver the trust, quality, and tailored services our customers have learned to expect from CSG.

We continue to specialize in security conversions, video optimization, large access control integration, and ATM installs and conversions with high-level 2nd line maintenance and service. To augment our growth we have even partnered with several CSG Certified local vendors, to handle larger projects and help us to continue to fulfill and deliver the best in class service in SoCal.

We provide first-line (FLM) and second-line (SLM) ATM maintenance and a full suite of managed services.

ATM maintenance is divided into two main categories: First-Line Maintenance (FLM) and Second-Line Maintenance (SLM).

First-Line Maintenance (FLM):

  • Entails regular duties such as refilling cash, paper, and managing simple service interruptions like bill and paper blockages.
  • Concentrates on routine maintenance to guarantee seamless, daily functioning of ATMs.
  • Often performed by on-site staff or technicians and includes basic troubleshooting.

Second-Line Maintenance (SLM):

  • Necessitates high-level assistance from skilled technicians or tech support groups.
  • Entails complicated fixes and might involve software updates and handling more complex technical problems.
  • Usually carried out by expert service professionals.

We provide Video Cameras, CCTV and Video Surveillance.

  1. Video Cameras:
  • General term referring to any device capturing video footage.
  • Can be standalone devices or integrated into various systems.
  1. CCTV (Closed-Circuit Television):
  • A subset of video cameras used for surveillance.
  • Typically includes cameras, monitors, and a recording system.
  • Commonly used for security and monitoring purposes.
  1. Video Surveillance:
  • Encompasses the broader system of monitoring using video technology.
  • Includes various components such as cameras, recorders, and monitoring stations.
  • Involves the continuous or periodic observation of an area.

These terms are interconnected, with video cameras being a broader category, CCTV being a specific type within that category, and video surveillance representing the comprehensive system for monitoring and recording.

Reach out for video surveillance, cameras, alarm, access control, ATM, ITM, TCR, check imaging, managed services, professional services, server hosting, safes, lock work and more!

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