Cook Solutions Group

ATM Terminal Security | Fraud & Attack Prevention

There has been a recent uptick in ATM attacks across the United States, particularly in multiple Western states. In many of these attacks, criminals have utilized never before seen ATM skimming devices and new methods.

ATM and ITM Security Solutions For Financial Institutions | Cook Solutions Group

In an era of sophisticated ATM attacks and fraud, Cook Solutions Group provides ATM/ITM security solutions that safeguard financial institutions from every angle. We combine multiple layers of defense – from anti-skimming and malware protection to physical hardening and 24/7 monitoring – into one unified strategy to prevent ATM theft and tampering. Our proactive approach uses real-time analytics and intelligent alerts to stop criminals in their tracks, helping banks and credit unions protect customer assets and maintain trust.

  • Multi-layered defense: 12 layers of security addressing 12 known ATM/ITM threat vectors (skimming, malware, physical attacks, and more).
  • Fraud prevention: Real-time monitoring and analytics detect suspicious activity and block attacks before losses occur.
  • Comprehensive protection: Safeguards ATM networks against cash harvesting, card-data theft, network breaches, and vandalism.
  • Financial institution focus: Solutions tailored for banks and credit unions to meet strict security standards and compliance.
  • Peace of mind: Minimize fraud losses and service interruptions while reassuring customers their transactions are secure.

We Stop ATM/ITM Security Threats From All Angles - A Unified Solution for ATM & ITM Protection:

Our unique approach against multiple types of ATM fraud.

Our strategy extends beyond traditional surveillance, incorporating real-time monitoring, intelligent analytics, and proactive threat detection. Our approach is based on a layered security strategy that addresses various vulnerabilities, including:

12 ATM Threats & 12 Layers of Security to Prevent ATM Fraud

Threat

The Cook Solution

Zero-Day Windows Attacks RV Patch Management
  • Stay up to date with automated quarterly patches applied remotely by our secure 24/7 NOC.
Malware Attacks RV Security+
  • Stay protected against malware and unauthorized USBs with application control and anti-virus.
Hard Drive Theft & Attack Hard Drive Encryption
  • Keep your hard drive data encrypted with the highest encryption level available.
Man-in-the-Middle TLS 1.2 Host Encryption
  • Secure your ATM communication to the host and prevent attackers ability to spoof communications.
ATM Cash Harvesting
“White Plastic” Fraud
SAN-FDE
  • Our Suspicious Activity Notification (SAN) and Fraud Detection Engine (FDE) monitor suspicious transactions and proactively disable your ATM.
Skimming
Deep Insert Skimming | Facia manipulation
SAN-Camera
  • Detect and alert if a person is loitering and/or installing unauthorized devices at your machine. Integrates with SAN camera.
Physical Attacks
Hook & Chain | Shutter Manipulation | External
Piko Camera Analytics
  • Detect and alert with intelligent video, line crossing & object detection. Integrates with SAN camera.
Explosive Attacks Heat and Vibration Alarms
  • Use your manufacturer provided mitigation resources.Integrates with SAN camera.
Signal Jammers
Cell | Alarm
Backup Internet
  • Use secondary internet for redundancy and failover. Real time alerts if alarm goes offline. Integrates with SAN Camera.
Glue & Tap Fraud Education and Awareness
  • Educate your staff and end users on upcoming socially engineered threats.
Chargeback Fraud PikoTerminal
  • Advanced technology that captures multi-camera angles in realtime & recorded footage of your ATM displays.
Any Suspicious Activity PikoVerify
  • Real time video verification by integrating your alarm system with Piko Camera Analytics to guard against security threats 24x7.

Strengthen your ATM security with our expert insights! Get the complete Multi-Layered Security Defense Strategy by downloading our ATM Terminal Security Whitepaper, or watch our video to learn how to protect against Man-in-the-Middle attacks, Jackpotting, and Deep Insert Skimming and more.

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Learn More About How Cook Solutions Combats ATM/ITM Fraud - Top Industry Fraud Specialists

ATM Fraud Experts from Cook Solutions Group are interviewed by the editor of ATM Marketplace. Discover the latest techniques to combat ATM fraud! Watch or listen below.

CSG's Terminal Security suite tackles ATM and ITM security challenges by utilizing advanced tools below:

This integrated approach merges AI surveillance, transaction validation, and screen recording for a comprehensive defense against physical and digital risks. With real-time monitoring and proactive threat detection, CSG proactively safeguards against security breaches, ensuring terminal security and aiding in dispute resolution. This strategy underscores CSG's commitment to providing a secure, intelligent, and adaptable security ecosystem, positioning it as a pivotal solution for contemporary financial institutions facing diverse threats.

This video showcases the comprehensive security coverage provided by CSG's Terminal Security suite in action. Witness the seamless integration of ATM screen recording, strategic surveillance from overhead and PikoEDGE ATM cameras, alongside a focused view from a cash dispensing camera, all working in concert to deliver unparalleled protection and insight.

Want to learn more about Piko Unified Security Platform?

Piko - A Unified Security Platform.

Piko, a flagship offering from CSG, represents our dedication to innovative, user-friendly technology solutions. Engineered with simplicity, security, and openness at its core, Piko offers a unified platform that not only integrates advanced surveillance and security features but also ensures seamless compatibility with diverse systems. Tailored to meet the diverse needs of our clients, Piko stands as a testament to our commitment to providing adaptable, scalable solutions that empower users with unparalleled flexibility and control.

This minimizes downtime, optimizes device performance, and ensures your security infrastructure remains fully operational around the clock. Backed by real-time analytics, centralized reporting, and compliance support, RemoteView helps data centers streamline operations, cut costs, and maintain a secure, resilient environment—without the hassle of frequent break-fix visits.

Recommendations for ATM & ITM Security

Logical Security

  • Windows Patching: Keeps the ATM’s operating system up to date with the latest security patches, protecting it from known vulnerabilities.
  • Hard Drive Encryption: Ensures that data on the ATM’s hard drive is encrypted and protected from unauthorized access.
  • TLS 1.2 to ATM Host: Secures communication between the ATM and its host server using TLS 1.2, preventing interception of sensitive data.
  • Deprecated Ciphers: Disables outdated encryption ciphers that could be exploited by attackers, ensuring only secure algorithms are used.
  • Deprecated Encryption Protocols: Ensures that outdated and insecure encryption protocols are not used, reducing the risk of exploitation.
  • Network Port Security: Secures network ports on the ATM to prevent unauthorized access and data breaches.
  • Network MAC Address Binding: Restricts network access to authorized devices only, based on their MAC addresses, ensuring that only trusted devices can connect to the network.
  • USB Locking: Restricts access to USB ports on the ATM, preventing unauthorized devices from being connected.
  • Endpoint Security: A comprehensive security solution that includes antivirus, Endpoint Detection and Response (EDR), and behavior analytics to protect the ATM from various threats.

Physical Security

  • Anti-Theft Barricade: Provides physical barriers around the ATM to prevent theft or unauthorized access, serving as the first line of defense.
  • Alarm Top Hat: Adds an additional alarm system to the ATM, alerting authorities or security personnel in case of tampering or forced entry.
  • Heat and Vibration Sensors for Safe: Detects tampering or unauthorized access to the ATM safe through heat or vibration, triggering alarms if suspicious activity is detected.
  • SAN-SCM (Suspicious Activity Notification-Smart Camera Module): Protects against skimming attacks by detecting unauthorized card-reading devices attached to the ATM.
  • EPP (Encrypting Pin Pad):  Secures the PIN entry process by encrypting the PIN as it’s entered, preventing interception by unauthorized devices or software.
  • Cash Camera for TRF: Monitors and records any attempts to tamper with or remove cash traps, providing evidence and deterrence against trap removal fraud.
  • SAN-FDE (Suspicious Activity Notification - Fraud Detection Engine): A tool to assist in the detection and prevention of cash harvesting attacks, helping to protect the ATM’s cash assets from unauthorized access.
  • NEW Exclusive ATM Dispenser Camera: This innovative solution enhances transaction visibility, helping resolve disputes, detect fraudulent activities like card skimming, and improve operational efficiency. By capturing clear footage of cash dispensations and potential tampering, it ensures comprehensive surveillance and security.

Frequently Asked Questions

ATM/ITM Security FAQs

Our system defends against digital threats like malware, zero-day vulnerabilities, and man-in-the-middle exploits—as well as physical attacks like skimming, cash harvesting, hard drive theft, and even explosive entry attempts. It combines logical and physical layers for comprehensive protection.

It integrates real-time monitoring, analytics, and threat detection into one platform. Features include patch management, encryption, secure comms, and proactive surveillance of your ATM/ITM network.

Includes automated patching, hard drive encryption, TLS 1.2 communications, USB locking, MAC address binding, port security, and endpoint protection—all designed to restrict unauthorized access.

From anti-theft barricades to vibration sensors and smart cameras, the physical defenses detect tampering, unauthorized hardware, and forced entry—triggering instant alerts.

We use real-time monitoring via our Network Operations Center to identify fraud fast. Automated updates and live threat surveillance ensure we stay ahead of attackers.

It’s your secure, web-based command hub. Monitor your fleet, request remote service, and view alerts anytime, anywhere—all from one interface.

Absolutely. It enhances current systems without requiring a total upgrade—seamlessly integrating into your hardware, network, and surveillance ecosystem.

We offer 24/7 monitoring, proactive patching, remote support, and professional services for audits, compliance, and everything in between.

Download our whitepaper, watch the demo video, or request a meeting via our contact form. We’ll set up a time that works for you!

Banks, credit unions, and anyone managing ATM or ITM networks. If you need all-in-one protection—digital and physical—we’ve got your back.

Who We Work With

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