Cook Solutions Group

ATM Terminal Security | Fraud & Attack Detection

There has been a recent uptick in ATM attacks across the United States, particularly in multiple Western states. In many of these attacks, criminals have utilized never before seen ATM skimming devices and new methods.

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The Cook Solutions Group National Coverage Value Added Reseller (VAR) and Certified Subcontractors network brings the innovative and transformational solutions of Cook Solutions Group to vendors and Financial Institutions across the country. Our Remote View ATM/ITM managed services technology is an easy add on solution for our National Coverage Value Added Reseller's to implement to their ATM, ITM, and video customers.  The core of the Remote View product lines is our Cook Command Center.  Cook Command Center is a secure centralized web interface enabling you to view your equipment anytime, anywhere, on ANY device. View current status and request service for your entire fleet through our dashboard. Maximize uptime, protection, and compliance.  CSG also provides a full line of Professional Services such as ITM server hosting and our own video management system, PIKO Video Surveillance.  

‍Why ATM Terminal Security detects and protects against ALL types of ATM Fraud. View full list below.

A Unified Solution for ATM & ITM Protection:

In an era where digital transactions are omnipresent, ATM and ITM terminals have become prime targets for sophisticated criminal activities. Fraudulent schemes, including skimming, phishing, physical attacks, and software hacking, are on the rise, posing significant threats to the security of financial transactions and personal data. The complexity and variability of these threats demand a security solution that is not only comprehensive but also adaptable to the evolving landscape of financial crime.

CSG's unique approach against multiple types of ATM fraud.

Our strategy extends beyond traditional surveillance, incorporating real-time monitoring, intelligent analytics, and proactive threat detection. Our approach is based on a layered security strategy that addresses various vulnerabilities, including:

  • Hook & Chain, Physical Attacks: Fortify terminals against brute force attacks aiming to extract cash.
  • Reg E Claims: Support compliance with Regulation E by providing evidence and transaction verification to resolve disputes.
  • Software Vulnerabilities: Utilize AI based  Endpoint Security to shield the ATM operating system from malware and other cyber threats.
  • Data Compliance: Ensure the confidentiality and integrity of data stored on terminal hard drives using hard drive encryption.
  • Card Skimming, Deep Insert and Cash Harvesting: Prevent unauthorized data capture and cash removal from terminals.
  • Terminal Jackpotting: Guard against unauthorized software manipulation aiming to dispense cash fraudulently.
  • Cash Dispensing and Cash Trapping: Secure dispensing mechanisms from tampering and unauthorized cash trapping devices.
  • Transaction Reversal Fraud (TRF): Protect against manipulation techniques that reverse transactions to withdraw cash.
  • Man-in-the-Middle (MITM) Attacks: By placing a device between the ATM and the Host, attackers pursue objectives such as interception, eavesdropping, modification, and impersonation

Cellular option available for remote sites and kiosks with secure VPN.

This video showcases the comprehensive security coverage provided by CSG's Terminal Security suite in action. Witness the seamless integration of ATM screen recording, strategic surveillance from overhead and PikoEDGE ATM cameras, alongside a focused view from a cash dispensing camera, all working in concert to deliver unparalleled protection and insight.

Watch the Video

Want to learn more about Piko Unified Security Platform?

Schedule a demo

Var.

The Cook Solutions Group National Coverage Value Added Reseller (VAR) and Certified Subcontractors network brings the innovative and transformational solutions of Cook Solutions Group to vendors and Financial Institutions across the country. Our Remote View ATM/ITM managed services technology is an easy add on solution for our National Coverage Value Added Reseller's to implement to their ATM, ITM, and video customers.  The core of the Remote View product lines is our Cook Command Center.  Cook Command Center is a secure centralized web interface enabling you to view your equipment anytime, anywhere, on ANY device. View current status and request service for your entire fleet through our dashboard. Maximize uptime, protection, and compliance.  CSG also provides a full line of Professional Services such as ITM server hosting and our own video management system, PIKO Video Surveillance.  

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