How long does CSG store surveillance video footage?

CSG's standard surveillance solution is designed to retain 90 days of video footage. Storage capacity is fully customizable based on the institution's regulatory requirements, insurance obligations, and internal policy — and can be configured at deployment or adjusted over time.

The 90-day standard reflects a common regulatory and insurance baseline for financial institutions, but requirements vary. Some regulations or insurance policies may require different retention periods for specific camera locations — vault cameras, for example, may be subject to different requirements than general lobby cameras. CSG designs storage configurations to meet the most stringent requirement in the institution's environment, ensuring coverage across all applicable rules.

Storage capacity is determined by a combination of factors: the number of cameras, video resolution, frame rate, compression settings, and the target retention period. CSG calculates the appropriate storage configuration during the system design phase and can model the impact of changes — adding cameras, increasing resolution, extending retention — on storage requirements. For institutions approaching the end of their current hardware's storage capacity or evaluating an upgrade, CSG can provide a storage audit and recommend the most cost-effective path.