Grow Your Business as a CSG Partner
You already have the customer relationships. The CSG National Coverage Value Added Reseller (VAR) Program gives you more to offer them — enterprise-grade security and banking technology, backed by a centralized support team that helps you deliver it without building the infrastructure yourself.
Partners keep their independence and their customer relationships. CSG provides the platform, the remote support, and the "Make It Happen" service reputation behind it — so you can win larger accounts, add recurring revenue, and resolve more issues without rolling a truck.
Why partner with CSG
Add recurring revenue without adding overhead
Offer RemoteView managed services, Piko surveillance, and Cook Command Center under your own customer relationships. You expand what you sell without hiring a NOC, building a monitoring platform, or carrying the R&D. [confirm: revenue/margin model — resale, referral, or co-branded?]
Resolve more, dispatch less
RemoteView lets you fix, patch, and monitor ATM, ITM, and TCR equipment remotely. Fewer truck rolls means better margins on every service agreement and faster resolution for your customers. [confirm: whether partners run their own RemoteView instance or CSG operates it on their behalf]
Serve national accounts from a single dashboard
Cook Command Center gives you and your customers one secure interface to view equipment, check real-time status, and request service on any device. You can manage an entire fleet — across markets — without stitching together separate tools.
Backed by a team that answers
Partners deliver CSG-grade service because they're backed by CSG's centralized support, technology, and expertise. The "Make It Happen" reputation that built CSG's customer base is the same one standing behind your service calls.
Trusted by partners nationwide
CSG's VAR network includes 16 established partners extending RemoteView and Piko across all 50 states — from Portland to New York.
What partners deliver
RemoteView ATM | ITM | TCR — Remote maintenance, management, and support that improves uptime and compliance across an entire fleet, without dispatching a technician for issues that can be resolved remotely.
Piko Surveillance — A simple, open, and secure video platform that lets your customers rethink what's possible from their security systems.
Cook Command Center — The centralized web interface that ties it together: real-time equipment status, service requests, and fleet visibility anytime, anywhere.
FAQs
What is a Cook Solutions Group Value Added Reseller (VAR)?
A CSG VAR is a partner company that delivers CSG's security and banking technology solutions — RemoteView managed services, Piko video surveillance, and Cook Command Center — to their own customers in their local market. Partners operate independently while backed by CSG's centralized support, technology, and expertise.
How do I become a Cook Solutions Group reseller?
Becoming a CSG VAR starts with a conversation. Companies interested in adding RemoteView, Piko, or Cook Command Center to their offering can contact the CSG team to discuss program fit, coverage, and onboarding.
Interested in becoming a CSG partner?
Talk with our team to learn how the CSG VAR Program can extend your service capabilities and grow your business.