What makes Piko different from other video management system (VMS) platforms?

Piko is CSG's Unified Security Platform built around three principles: simple enough for non-technical staff to operate, powerful enough for enterprise-scale deployments, and open enough to integrate with existing security infrastructure. Unlike many VMS platforms, Piko charges no per-seat user fees, supports up to 1,000 users on a single license, and uses outbound-only encrypted communication that eliminates the open inbound port vulnerabilities common to traditional VMS architectures.

The security architecture distinction is particularly significant for financial institutions. Traditional VMS platforms require open inbound firewall ports to enable remote access — creating a network attack surface that security teams must actively manage. Piko's outbound-only design removes that exposure, making it easier to deploy in security-conscious environments and simpler to defend in cybersecurity reviews and examinations.

From an operational standpoint, Piko's user-friendly interface means branch managers and security officers can navigate the platform confidently without specialized training. Support for both desktop (Windows and Mac) and mobile access ensures that the people who need to review footage or monitor live cameras can do so from wherever they are. CSG can provide a demonstration of Piko's capabilities and a compatibility assessment against your existing camera infrastructure.