Security

Where did the alarm portal go?

The alarm monitoring portal has moved to www.copsmonitoring.com. This is where you can access your alarm account online for account management, alarm history, and contact list updates.

To log in, use the account credentials associated with your CSG alarm account. If you have not previously set up online access or need to reset your login credentials, contact CSG support and a team member can assist with account access setup.

For urgent alarm-related matters — placing your account on test, responding to an active alarm, or speaking directly with a monitoring center operator — call the dedicated CSG monitoring line at 844-788-4903. The online portal is best suited for non-emergency account management tasks. Update any saved bookmarks to the new address at copsmonitoring.com to avoid confusion in the future.

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