What types of packages and deliveries do Smart Lockers accept?

CSG Smart Lockers accept a wide range of delivery types: standard and oversized packages, deliveries where the recipient must be verified, sensitive documents, and items requiring chain-of-custody tracking — making them suitable for both commercial delivery services and internal branch supply chains.

For financial institutions, the most common Smart Locker use cases involve secure receipt of operational supplies — card stock, cash handling equipment, compliance documents, and IT hardware. These are deliveries that previously required a staff member to be present and created gaps in documentation when handled informally. Smart Lockers automate the receipt, notification, and logging process for every delivery, regardless of carrier.

Smart Lockers can also be configured for customer-facing applications: secure document exchange for loan closings, after-hours package pick-up for commercial customers, or collateral storage for specific financial products. CSG configures locker systems to match the specific delivery types, size requirements, and access control needs of each installation, with mixed compartment sizes to accommodate both small envelopes and large packages in the same unit.