Why should a bank or credit union use a Teller Cash Recycler?

Teller Cash Recyclers reduce the cost and frequency of vault replenishment, shorten cash transaction times, decrease teller error, and improve branch safety by minimizing the amount of accessible cash on the teller line. For high-volume branches, TCRs also free tellers to focus on customer interactions rather than manual cash management.

The financial case for TCRs is well established. By automating cash counting and dispensing, TCRs eliminate a significant source of teller discrepancies — one of the most time-consuming and costly operational issues at any branch. Reconciliation at end of day is automated by the machine, meaning less time spent balancing and fewer escalations to branch management when counts do not match.

Vault replenishment costs are reduced because TCRs recycle cash that comes in through deposits back out through withdrawals — reducing the net demand for vault cash and lowering armored car service frequency at high-volume locations. From a safety standpoint, because tellers never hold large amounts of cash in open drawers, the risk profile of a robbery changes significantly. CSG provides full lifecycle TCR services from initial deployment through ongoing RemoteView Managed Services monitoring and maintenance.