Are ITMs compatible with Windows 10?
Yes, ITMs are fully supported on Windows 10. CSG's Professional Services team can perform remote Windows 10 upgrades across your entire ITM fleet, minimizing downtime and eliminating the need for on-site technician visits.
Keeping your ITM operating system current is one of the most important steps a financial institution can take to protect against cybersecurity threats. Outdated operating systems expose ATMs and ITMs to known vulnerabilities that bad actors actively exploit. Windows 10 provides a stable, supported platform with regular security patches — and CSG's RemoteView Managed Services can automate patch delivery so your fleet stays protected without manual intervention.
For institutions still running older operating systems, CSG's Professional Services team conducts a full fleet assessment to identify which machines are eligible for remote OS upgrades and which may require hardware evaluation. The goal is to get every device in your fleet onto a current, supported platform with as little disruption to branch operations as possible.
Related services: RemoteView Managed Services, ATM and ITM security patch management, Professional Services fleet upgrades.