Cook Solutions Group

Remote Alarm System Monitoring

As an alarm security service and systems integrator, we service and install all types of electronic security systems, including Access Control Systems, Digital Video Recorders, analog & IP cameras, holdup alarm and vault protection, and more. Cook utilizes the best vendors in the industry including DMP, 3VR, Bosch, and Lenel to make sure you have the best quality products and services available.

We have seen great advances insecurity technology; however, there were some key features we felt our competitors missed. CSG understood the need to keep our customers online and in control of their security systems, so we made one.

With our specialized management and maintenance software, RemoteView, CSG techs have the ability to do more.
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RemoteView Alarm Service

  • View your live alarm system activity from anywhere with a connection
  • Update and view current emergency notification lists
  • Up to the hour custom reports
  • Retrieve quarterly alarm service activity per branch
  • Limit authority per associate
  • Video Verification- Integrate with cameras and verify remotely
  • Place your alarms on test and view history from any device
  • Cell Backup with optional web/smartphone app
  • Low monthly monitoring rates based on volume discounts

Who We Work With

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Var.

The Cook Solutions Group National Coverage Value Added Reseller (VAR) and Certified Subcontractors network brings the innovative and transformational solutions of Cook Solutions Group to vendors and Financial Institutions across the country. Our Remote View ATM/ITM managed services technology is an easy add on solution for our National Coverage Value Added Reseller's to implement to their ATM, ITM, and video customers.  The core of the Remote View product lines is our Cook Command Center.  Cook Command Center is a secure centralized web interface enabling you to view your equipment anytime, anywhere, on ANY device. View current status and request service for your entire fleet through our dashboard. Maximize uptime, protection, and compliance.  CSG also provides a full line of Professional Services such as ITM server hosting and our own video management system, PIKO Video Surveillance.  

Our Solutions

RemoteView Alarm Service

  • View your live alarm system activity from anywhere with a connection
  • Update and view current emergency notification lists
  • Up to the hour custom reports
  • Retrieve quarterly alarm service activity per branch
  • Limit authority per associate
  • Video Verification- Integrate with cameras and verify remotely
  • Place your alarms on test and view history from any device
  • Cell Backup with optional web/smartphone app
  • Low monthly monitoring rates based on volume discounts

Remotely Manage

Easily access multiple business locations by choosing the desired system from the drop-down list.

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Manage Schedule

Update and manage your institutions schedule whenever and wherever you are. Holidays can be difficult for schedules with VKP you can easily adjust opening and closing times by hours or days to reflect holidays.

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Viewing History

Review system activity through the fully interactive dashboard. Instantly view all arming and disarming of your system as well as comprehensive audit trail.

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Automate Reports

Easily generate on-demand or reoccurring schedules for reports to run for any access control event. Navigate between custom and quick reports for easy exportation.

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Manage Credentials

Easily manage and edit user permissions within our Users tab. Choose between user code or credential in one record for quicker data entry and easier management.

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