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Achieve 78% Time and Cost Reduction for ITMs: Experience Full Operation in Just 6 Months with CSG!
ITMs (Interactive Teller Machine), also known as Video or Remote Tellers, have been around for over 15 years. These new machines were created to help small banks and credit unions save money and be unique in a competitive market.
A lot has happened as the market and product matured over the years. With that process, prices and complexity around ITMs have skyrocketed! On a mission to restore the true value of ITMs, CSG has reduced the time and cost of ITMs by 78%.
With CSG's help, ITM deployment doesn’t have to be daunting. Let me show you how:
- CSG has spent 6 years perfecting our ITM implementation process to make sure your transition is easy and seamless. This investment has simplified the use of the ITM solution for community FI's, as intended.
- We offer server hosting for ITMs, Vidyo, Check Imaging, SQL, and remote ITM server hosting. Our skilled Professional Services team handles it all. Plus Customized x9.37 content, XML Check Data File Transmission, Automated daily Check Imaging process, resulting in reduced FTE and increased efficiency.
- CSG offers wholesale pricing for hardware and software subscriptions. They provide volume discounts for multiple orders. CSG is one of the leading dealers in North America.
- Custom Marketing Screens – In-house marketing solutions allow for a more cost effective and quicker time to market.
- Remote Service Maintenance and Security Patching/Encryption – Keeping ITMs up and running is more important than anything else. Having remote connection to allow for support and maintenance is a no brainer. CSG’s RemoteView software is uniquely positioned to get the job done without added need for servers and IT distraction.
CSG is an independent ITM Deployer who has been saving FI's time and money for the last 6 years.
CSG offers various services to assist community banks, including training, hosting, marketing screens, hardware pricing, software programs, and check imaging solutions. We design these services to support the needs of community banks. Please visit our Professional Services or ATM | ITM pages for more details.
In summary, Interactive Teller Machines (ITMs) are efficient due to their ability to streamline customer experiences, improve teller efficiency, reduce transaction costs, extend banking hours, drive technological innovation, increase market presence, and provide consistent and standardized services. These benefits make ITMs a valuable asset for financial institutions aiming to enhance customer satisfaction, optimize operations, and remain competitive in the evolving banking landscape.
Written by: Scott Fieber, Chief Strategy Officer
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