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Cook Solutions Group

All-inclusive service agreements, the best customer experience!

Published:
April 27, 2023

Home of no contracts and our 30 day out no penalty clause.  

Our all-inclusive service agreements include all parts, all travel, labor, and remote managed services support.

The best customer experience!

Watch the video.

Tired of getting nickeled & dimed to death with dozens of invoices?  Countless repeat calls for the same issue?  Feel like you have to manage your ATM & Security vendor?

At CSG, we believe in earning your business every day by providing a 30 day out, no penalty clause with our all-inclusive service agreement. All parts, all labor included. Ask one of our 100’s of references and watch the video!

  • All-inclusive service maintenance agreement
  • All parts & all labor included
  • No penalty, 30 day out clause
  • Over 3,000 references available upon request
Visit it our testimonial videos.

Plus our secure Cook Command Center portal including ATM site profile, call history, preventive maintenance file, incident management & more.

At Cook Solutions Group, we put our customers and our team first. We know our customers personally and take their needs seriously. We care about our team members and jump in to be helpful whenever we can. Our customized, tailor-made solutions put the customer at the heart of our business, and our dedication to teamwork makes Cook Solutions Group a great place to work.

SIMPLE. SECURE. SERVICE. SOLUTIONS.

Our customers come to us because they trust us, and we’re here because we have spent nearly two decades earning that trust. Now, they always Think CSG First.

We provide the best customer service, combining technology and people, to ensure customers walk away with solutions they feel great about (and return with their future projects). A simple approach to solving complex problems with innovative solutions is what makes us different.​

SERVICE IS OUR PRIORITY

Customer service is our game - whether we are offering technical support, installing hardware, or remotely fixing an issue.

CSG’s business is protecting people. Even though we service ATMs, ITMs, cameras, and a ton of other products, what we’re protecting is something so much more important than the four walls of a financial institution or stadium. We’re helping people all over the country protect their businesses and the people that show up everyday to keep the things going.​

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